Las Palomas Phase II Cortez 507 Exceptional Oceanview 3BR 3BA Unit

Thank you for your review!

We're glad you had a great stay. Hope to see you again soon.

Hello Kimberlee, Thank you so much for the kind review! We’re glad to hear you enjoyed the space and had a smooth check-in. It was a pleasure hosting you, and we’d love to welcome you back anytime

Hello, Thank you for your review! We’re glad to hear our team was able to respond quickly and take care of the drain issue right away. We also appreciate your suggestion regarding additional patio furniture this is great feedback, and we’ll definitely take it into consideration to improve the guest experience. We hope to host you again soon!

Thank you very much for your feedback. We’re happy to know that you enjoyed your stay overall. We sincerely apologize for the issue with the A/C in one of the rooms, we truly appreciate you bringing it to our attention so we can make sure it’s promptly checked and resolved. We hope to have the opportunity to welcome you back soon for an even more comfortable stay. Best Regards,

Hello Elizabeth, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Casago Reservations. We look forward to serving you for many years to come. Best regards

Hello Lisa, Thank you for your detailed feedback, and for being a loyal visitor to Las Palomas over the years. We’re happy to hear that you found the condo perfectly sized for your family, with a well-stocked kitchen and a fantastic location. I’m also glad to hear that our team was able to address the maintenance issues you encountered promptly. I sincerely apologize for the inconveniences you experienced with the Wi-Fi and streaming services, especially with kids involved—these are important details that can certainly affect a family’s stay. We’re actively working on improving the connectivity in the guest suite and addressing the TV and internet issues so that future guests have a smoother experience. Regarding the check-in location and towel service, I understand how this might have been a surprise, and we’ll ensure that these details are communicated more clearly in advance. We appreciate your feedback on the host fees as well and will take it into consideration for future pricing reviews. Thank you again for sharing your experience, and I hope we can make your next visit even better!

Hello Ashley, Thank you for sharing your feedback. We’re glad to hear the condo’s spacious layout and two master bedrooms worked well for your family. We sincerely apologize for the confusion during check-in and for the cleanliness concerns you experienced upon arrival. We also understand how frustrating it must have been to have limited Wi-Fi and a TV that was not working properly. We will be following up with our housekeeping and maintenance teams to address these concerns and ensure they are properly checked. We truly appreciate you bringing these items to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much smoother and more enjoyable experience in the future.

Thank you for your review!