2,100sqf Villa · KING Beds · Heated Pool · Game Room · GYM · Beach 2miles

We would like to clarify 2 points for future guests: We use high-quality, name-brand mattresses that are only about 18 months old. They are 12-inch hybrid mattresses with medium firmness. We chose medium firmness specifically to provide a balance between support and comfort. We regularly receive comments that the beds are very comfortable. Of course, mattress comfort is highly personal, and what works for one person may not work for another. Regarding the floors, we are very surprised by this comment. First, you never mentioned any issue with the floors during your stay, including when I personally met you at the house upon your arrival. If you remember, I actually removed my shoes and walked barefoot into the house, while everyone else entered wearing shoes... We clean the house ourselves (we've been doing this hundreds of times over the years), and our cleaning process includes thoroughly vacuuming the entire house followed by PRO machine scrubbing. We actually walk through the house barefoot afterward to make sure the floors are spotless before every arrival, and I can assure you they were spotless when you arrived. However, when you checked out, there was a significant amount of sand throughout the house so it is therefore quite possible that what you noticed toward the end of your stay was sand brought into the house during the week, rather than floors condition when you arrived.