Sunshine Escape | 6BR South-Facing Pool & Spa

Thank you so much for your wonderful feedback! We're glad to hear you enjoyed the villa and found it spacious. We truly appreciate your recommendation regarding a handrail for the spa and will certainly take it into consideration. We're also delighted to hear you'd still rate your stay 5 out of 5!

Thank you so much for your 5-star review! We're delighted you enjoyed the spacious villa. We'd love to welcome you back!

Thank you so much for your kind words! We are thrilled you enjoyed your stay and found communication easy and quick. We would love to host you again in the future! 😊

We're thrilled to hear that our house was the backdrop for your multigenerational Thanksgiving celebration! It's heartwarming to know that our space could comfortably accommodate such a special gathering. Creating an environment where families can come together and make cherished memories is what we strive for. Thank you for choosing our property for this significant occasion. We hope your time spent here was filled with warmth, joy, and wonderful moments that will be treasured for years to come. Should your family choose to gather again, we'd be honored to welcome you back.

Hi Kelley, thanks for the great review, Watersong is definitely one of our guests' favourites with its wonderful, peaceful location, conservation views and great amenities. So happy you loved your stay in this beautiful, spacious villa; we'd love to host you again!

Thank you so much for your kind words. We are so pleased you enjoyed your stay and hope to see you back in the future.

Thank you for your fantastic review. We love engaging with our guests in order to make their experience as enjoyable as possible. We also pride ourselves on our privacy, and the many amenities that we offer. We encourage guests of any age to come stay with us, and also have many child related activities available on our premises.Again, thank you for your review and we hope to see you back soon!

Hi Sandy, wow - we're delighted with your 'awesome' review; we love it when our guests let us know we've done a great job! Watersong is such a peaceful resort while still being within easy reach of attractions, shopping and restaurants. Its great Clubhouse and plentiful amenities make it a very popular family development. Many of the spacious homes back on to wonderful conservation views; we sincerely hope you'll return!

Hi Sara and family, thank you for the five star rating and for giving us the opportunity to host your vacation. It is always a pleasure knowing that guests had a good time, and enjoyed their stay. Our promise to all our guests is for everyone to leave happy and for their vacation will be a memorable one. Thank you for choosing our villa and for being such a wonderful guest...hope you all had a safe trip home... always be safe... from all at Ellis Exclusive Villas

hank you for your wonderful review! We're delighted that you found the house spacious and enjoyed the amazing pool area. It's great to hear that our responsive management team could assist you promptly. We hope to have the pleasure of hosting you again in the future!

Thank you for leaving a great review. It's great to hear you enjoyed your stay at our home and had a wonderful vacation. The villa is a real home from home experience and we try and include everything that guests will need whilst on vacation. The home is very spacious and ideal for family vacations. We look forward to welcoming you back to another stay.

We are so glad to hear that you enjoyed your stay. We'll make note of things to improve in the property. Don’t forget to ask about our 10% discount for repeat guests when you book again with Ellis Exclusive Villas 🙂

Thank you for the great review. It's wonderful to hear you enjoyed your stay and even better to see that you have booked for next year. The home is ideal for family vacations and the resort is a perfect retreat from the hustle and bustle of the attractions. We look forward to welcoming you back in 2024

Thank you for your email and I'm sorry to hear the villa didn't live up to your expectations. The check in time of 4pm is a requirement for all guests. This gives the team time to prepare and clean the home before the next guest arrival. Unfortunately as you checked in before the normal time, you arrived to a home that wasn't ready for you. The property manager was shocked to see you at the home when she arrived, but the team worked around you. The home has plenty of towels for each guests. Each bathroom has two bath, two hand and two face and there is a huge linen closet upstairs with plenty more. We only display a small number of towels in each bathroom so not to clutter the space. The owners constantly update the home and we find many guests enjoy their stay. First impressions really do count and that is why we ask guests to check in at a certain time to give us an opportunity to turn around the home for the next guests. It was a shame you didn't give us this opportunity. We can certainly accommodate early check ins, but this most be agreed prior to arrival.