First of all, South Fork was amazing! The home, on the other hand, was not.The listing specifically stated that the property had air conditioning, but in reality, it only had a swamp cooler, which is not the same thing which Vrbo completely agreed. When we arrived, I called the owner to ask how to turn on the AC. She told me that homes in Colorado do not have AC and became argumentative for no apparent reason, so I decided to let it go. The next day, she sent me a message asking if I needed her to bring me a thermostat, which came across as sarcastic and unprofessional.Secondly, I had informed her via text message before our arrival that I am a disabled veteran and travel with a service dog. After I raised concerns about the lack of AC, she attempted to tell Vrbo that I had an unauthorized pet and wanted to charge me an additional 360 cleaning fee. Thankfully, I had saved our text conversation showing that I had disclosed my service dog in advance and that she had acknowledged it and said it was fine. I was able to provide that information to Vrbo to dispute the charge.Overall, South Fork was beautiful, but the homeowner was completely unprofessional and difficult to deal with. The house was uncomfortably hot at night, and the inaccurate listing combined with the poor communication made for a very disappointing experience. I would not recommend this property to others.