After extensive research for our trip to Boston to celebrate my wife running the 130th Boston Marathon, we chose this home in Worcester, MA., and it exceeded every expectation!From the moment we arrived, the space felt warm, spotless, and thoughtfully curated. It’s the kind of place that instantly feels like home and would be perfect for a long stay. Based on location and amenities alone, this was an easy 10/10.What truly made this stay unforgettable, though, was the heartfelt, above‑and‑beyond customer service. We were scheduled to check out at 10:00 AM the morning after the marathon, but my wife was completely exhausted. Late that night, we reached out to ask if a late checkout might be possible. Within minutes, the host responded, first congratulating her on this incredible milestone, then asking what time would work best for us.The host graciously gave us a four‑hour extension at no cost! That simple act of kindness meant the world to us and became the defining moment of an already incredible trip!Thank you for treating us like people, not reservations, and for personalizing our experience with so much care.You’ve earned our loyalty for life!