PS Mod House - Mid-Century Magnificent

thank you so much! We are glad you enjoyed your stay.

Thanks for the review. The Palm Springs rules really are unfortunately strict but we do appreciate your effort to comply.

Yes, the noise requirements are imposed by the City of Palm Springs. They are the same for all properties in the City of Palm Springs. We don't make the rules we just ask the guests to comply with them. Of course you can speak outside you just can't play music outside or have music inside loud enough to be heard outside. Thank you for staying with us.

Thank you for the feedback. We strive to make everyone’s experience the best possible. Please check out our numerous other reviews on this site. As for the outdoor fireplace, we had never had an issue with the outdoor fireplace before and we were sorry this guest had an issue. We quickly sent a handyman and it turned out that the guest had been using the key to turn on the gas from the indoor fireplace instead of the outdoor one. They have different key sizes. We should have labeled the fireplace keys clearer. As for the pool heat, there was a terrible cold spell so the pool did take longer to heat than usual. We are turning the heat on even earlier now during cold spells. Finally, the guest stayed beyond their check out time and we had to have our cleaners begin cleaning to make sure the property was in perfect shape for the next guests who arrived just 4 hour later. We do an extensive clean each time to make sure everything is in good shape. Thanks again for staying with us and hopefully have bettered the property as a result.

Thank you so much for staying with us and for the detailed review! I agree on the annoying paperwork but we have to comply with the rules to keep this property open for others to be able to enjoy.

Thank you for staying with us. Unfortunately, this guest did not let us know about these issues during their stay or we could have addressed them. We have a long track record with this property of responding very quickly (usually within 20 minutes) and addressing any issues that may arise. As it turns out, there actually was a problem with the AC in the main house (new have since replaced the entire AC unit so it is brand new) which we discovered on our own inspection just recently. We have since had the AC repaired and serviced - the problem is fixed! As for the TV, we are not sure what issue the guest had - perhaps with input selection - but we have since added a brand new 55 inch smart tv to the Casita. An upgrade for sure. We put a tremendous amount of effort into maintaining this property and have addressed this guests post stay issues. The pool light is on a timer that turns off at 10pm to help make sure everyone complies with the town's quiet hour rules.

Thanks for your review and we are glad you had a good stay. We hope to see you back soon. Guests are expected and encouraged to have fun, enjoy the pool and all around have a good time outdoors from 10 am to 10 pm when outside (non-music) typical backyard noise is permitted per the local rules. We are very much in favor of our guests right to do this and will continue to make sure we support our guests right to do so within the bounds of the vacation rental ordinance and good neighbor rules.