2/10 Terrible
Amy P.
1 sep. 2025
Unreliable Host – Left Us Stranded in NYC with No Place to StayWe had an extremely disappointing and stressful experience with this listing. Upon arrival in NYC during a very busy weekend when most hotels were fully booked, we discovered that the host had provided the wrong address for the apartment. After attempting to contact them multiple times via the listed phone number and VRBO messaging, we received absolutely no response.We were left completely stranded, with no access to the property and no communication from the host whatsoever. VRBO support even attempted contact and they were given no response. Given the city’s high occupancy that weekend, this created a chaotic and distressing situation. We were forced to scramble for last-minute accommodations at a significant personal and financial cost.This level of negligence and poor communication is unacceptable. Travelers rely on accurate information and responsive hosts—especially in a city like New York where backup options are limited and expensive. I would strongly caution others before booking this property.
Amy P.
Se hospedó 3 noches en agosto de 2025