Camina al Elevador American Eagle: Condominio en Copper Mountain

Thank you for the kind words! We're so glad you enjoyed the room and loved the building's location.

Thank you for the kind words! We're so glad you loved the location, right in the middle of everything the area has to offer. It means a lot to know your stay was a great one.

Thank you Gary for the five star review. Yes the free underground secured parking is always a bonus. We are so happy to hear you had a wonderful and comfortable vacation. You are always welcome back. All the best,Bill Black-Owner

Thank you for the 5-star rating and for taking the time to share this feedback about the check-in instructions.

Thank you so much for your five star review. Yes we have updated our instructions on how to find the keys to make it more simple. We even added pictures of the building and where to park to get the keys. We always appreciate constructive kind criticism. We have also updated the condo with new beds, recliners, side tables,and dressers.We look forward to your return. All the best.

Thank you for staying with us! We’re glad to hear that everything appeared to be perfect during your visit based on the feedback you shared with us. We truly appreciate your stay and would have loved to earn a 5-star rating. If there’s anything we could have done differently to make your experience even better, we’d be grateful to hear your feedback. You’re always welcome back anytime!

We are so happy you had a wonderful visit. Yes, with most Condos, you do have minor repairs that continue to be fixed at a moment notice. It is very helpful when renters such as yourself reach out to us so that we can make your stay as comfortable as possible. Thank you again. We look forward to your return.

Hi Debra, we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:-We appreciate your choice of our rental and are delighted to learn that, for the most part, your stay was enjoyable, and the hot tub met your expectations. Constructive feedback is invaluable to us, and we are committed to addressing each concern you raised during your time at the unit.-Regarding the air mattress, we would like to clarify that our listing explicitly mentions the provision of a high-quality blow-up mattress, complete with pillows, linens, and blankets, for the comfort of guests with additional accommodation needs. We apologize if this detail was inadvertently overlooked during your review of the unit's particulars.-Concerning the water shut-off, emergencies within the condo complex occasionally necessitate repairs that may involve temporarily turning off the water supply. While this incident did not pertain to our unit during your stay, we regret any inconvenience caused during the two-hour period of repair. Unfortunately, the nature of these emergencies is unforeseeable.-Regarding the elevator issues, we want to assure you that since acquiring the unit in 2007, elevator problems have been rare for our guests. Regrettably, during your stay, the Homeowners Association (HOA) informed us that emergency repairs were being conducted on those specific days, leading to temporary delays. We've confirmed with the HOA that the elevators are now functioning seamlessly as usual.-We want to reiterate our commitment to ensuring a delightful and pleasant stay for all our guests. Your constructive feedback is immensely valuable to us, and we thank you for your patience during your time at the property.Our commitment to all our guests is to make the best possible stay, and we look forward to this property hosting many satisfied guests as evidenced in all other reviews.

Hi Anne, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: "Thank you so much for the stay. I am so happy you were pleased with the new beds, oven, dishwasher, microwave, carpet, and remodeled bathroom. I will certainly look into the chairs as mentioned and get them replaced ASAP. As for the parking, I wish you would have called me to let me know there were no spots open after dinner. I would have called the management and Copper security to get it resolved. That has never been an issue with any renters since 2007 owning the unit. I am so sorry this happen to you. All in all, it sounds like a very successful trip. Thank you again and I wish you all the best."

Shared from the owner: "I'm so happy to hear the condo was plenty big enough for your family of 9. Also glad to hear the skiing was awesome. As for the parking, I am so sorry you had trouble. On all of our paperwork, it states we are allowed one car in the free underground secured parking garage and all other cars could park for FREE at the Alpine Parking lot at the entrance of Copper’s main road. I went back over all of our documents and could not find where it states there is free parking across the street at the condo. Please know we are always just a phone call away, 24/7, to handle any needs or issues our renters may have while visiting. Again, I am so sorry for the confusion on the parking but so happy to hear you had a wonderful time and the accommodations met or exceeded your expectations. Thank you again for the visit and please keep us posted if we can ever be of service in the future."