The Boxcar Tiny House

This is a terrible review for us and definitely not warranted. We have heard of guests like this that have a problem with everything requesting an immediate refund and still leave a one star review. We have heard they do this to lower your rating so another similar location has better reviews. I can’t say this is the case but it sure seems like it. I can address all there concerns dusty outside area we have a patio surrounded by 100’ tall pine trees we blow off the patio between every guest but pine needles will always fall. Inside our kitchen cabinets are hickory and were installed last year there is no damage to any of them. The stove upon inspection was clean as was the refrigerator. Bathroom shower curtain is grey so it does show some water spotting but no wholes were found. Fresh roll of tp on the holder with a second in the cabinet. More can always be provided upon request. I inspected the sheets and didn’t find the Bobby pin and the sheets came straight from the dryer. We forgot to lay out the fresh towels for the guest but when they contacted us with their concerns we offered to let them open our locked supply cabinet or have some fresh ones delivered and they wanted nothing to do with it. They left without allowing us to address any of their concerns and requested a full refund. We provided the refund immediately we don’t have any control over vrbo taxes and fees.This was to be our first booking with vrbo after many years on Airbnb what a shame