Impresionante Condominio Frente al Mar en 2do Piso en North Beach Resort & Villas - ¡$300 en Actividades GRATIS Diarias!

We’re glad our team was able to respond quickly and rectify the concerns you reported. We do want to clarify for future guests that what was believed to be vomit on the linen was inspected and was not vomit. While we never want a guest to encounter an issue, we appreciate that you contacted us during your stay and gave our team the opportunity to address everything immediately.

Thanks so much for the review, Corri. We're glad you had a great experience and that you loved the condo. We'll see you next time!

Thanks so much for taking the time to share this feedback about your stay, Christine. We're so glad that you had a great time and that the condo had everything you needed. Thanks for vacationing with us, and we'll see you next time!

Thank you for the kind words—we’re so glad your group had a great time and enjoyed the space! We did want to briefly address your note about the washing machine. As you mentioned, front-load washers can occasionally develop an odor if not cleaned frequently—especially in a high-use rental environment. That said, the machine is working properly and is regularly maintained. We've already passed your comment along to our cleaning team, and they've done a full refresh to ensure everything is fresh for the next guest. We appreciate your feedback and hope you come to see us again soon!

We’re so glad you enjoyed your stay! Mattress comfortability is understandably relative as we do get really great feedback about how comfortable the beds are in this condo. The floors were definitely mopped prior to your arrival, but we wish we would have heard from you while you were still here if you had issues with them so that we could have sent the cleaning supervisor back over to assist. Thanks for staying with us!

We again apologize that you encountered any issues. We have reviewed these with the cleaners to ensure they do not happen again. Thanks for staying with us!

We’re sorry to hear there may have been issues with your stay. Our team did not receive any communication from you during your trip, and we sent a mid-stay follow-up email to ensure everything was in good shape. We also did not receive a response to that. Had we been notified of any issues, we would have resolved them in a timely manner. Having said that, all of our rentals are scheduled for a deep clean and refresh in the off-season. Thanks for staying with us!

We’re very sorry if you encountered issues, Dorian. However, given that this is the first we’re hearing about them, it makes it impossible for us to help you. We have to say that we’re very confused by your comment that you felt like you had no recourse to contact us as this is your fourth stay with us. As you know, we overshare our contact info for instances just like this: We provide our maintenance team’s contact info on the outside of the envelope that you picked up from our office (and we note on that envelope that’s who you contact at any time if you encounter any issues, including cleaning ones). We also reiterate our contact info in the Welcome Note on the condo’s fridge as well as in the check-in instructions you received one week prior to arrival. Having said that, as evidenced by the other reviews, this condo is very popular and well loved.