Casa entera

Frente a la playa sin algas, piscina infinita, jacuzzi en la azotea, chef incluido.

Galería de fotos de Frente a la playa sin algas, piscina infinita, jacuzzi en la azotea, chef incluido.

Una piscina infinita con agua azul cristalina, rodeada de exuberantes árboles tropicales y hojas de palmera.
Un dormitorio moderno con cama, una silla y vista al océano.
Una moderna propiedad frente a la playa, con un edificio blanco, aguas azules cristalinas y varias sillas de descanso coloridas.
Un hotel frente al mar con vistas a la playa, aguas cristalinas y una orilla de arena.
Un baño moderno con un ventanal grande, un espejo redondo y un tocador blanco.

Opiniones

9.6 de 10,
Excepcional

Aspectos destacados

  • Diviértete en familia
    A las familias les encanta.
  • En la playa
    Una opción poco común en la zona: disfruta de su acceso directo a la playa y el mar.
  • Lugares de interés cercanos
    A unos pasos de Parque Nacional Tulum

Servicios principales

  • Acceso directo a una playa privada
  • Terraza en la azotea
  • Tina de hidromasaje en la propiedad
  • Alberca privada
  • Cocineta
  • Gimnasio en la propiedad

Explora la zona

Ver en el mapa
TULUM, Quintana Roo
  • Place, Cenote Manatí
    ‪6 min a pie‬
  • Place, Parque Nacional Tulum
    ‪19 min a pie‬
  • Place, Soliman Bay
    ‪3 min en auto‬
  • Airport, Aeropuerto Internacional de Tulum (TQO)
    ‪78 min en auto‬

Habitaciones y camas

6 habitaciones (para 14 personas)

Habitación 1

3 camas individuales

Habitación 2

1 cama King

Habitación 3

1 cama King

Habitación 4

1 cama King

Habitación 5

1 cama King

Habitación 6

3 camas individuales

4 baños

Baño 1

Excusado · Solo regadera

Baño 2

Excusado · Solo regadera

Baño 3

Excusado · Solo regadera

Baño 4

Tina · Excusado · Solo regadera

Ambientes

Cocina
Cocineta
Con balcón
Jardín
Área de comedor

Agrega fechas para ver los precios

Propiedades similares

Información de la zona

Tulum

Esta villa se encuentra en la playa de Tulum. Pirámides mayas de Tulum es un lugar emblemático, y la belleza natural de la zona puede apreciarse en Parque Nacional Tulum y Soliman Bay. ¿Viajas con niños? No te pierdas Parque Xel-Há y LabnaHa Ecopark Adventures. Encontrarás muchas opciones para conocer la zona con actividades como golf.
Sección del mapa
TULUM, Quintana Roo

Qué hay cerca

  • Cenote Manatí - A 6 min a pie - 0.6 km
  • Parque Nacional Tulum - A 19 min a pie - 1.7 km
  • Parque del Jaguar - A 19 min a pie - 1.7 km
  • Soliman Bay - A 3 min en auto - 1.5 km
  • Playa de Tulum - A 22 min en auto - 21.1 km

Medios de transporte

  • Aeropuerto Internacional de Tulum (TQO) - 62 min en auto

Restaurantes

  • ‪La Cocina Del Pueblo - ‬A 10 min en auto
  • ‪Xula Vista Restaurant - ‬A 10 min en auto
  • ‪World Cafe - ‬A 8 min en auto
  • ‪Häagen-Dazs - ‬A 9 min en auto
  • ‪Restaurante La Terraza - ‬A 10 min en auto

Preguntas frecuentes

¿Hay alberca en Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included.?

Sí, la propiedad cuenta con alberca al aire libre.

¿Cuánto cuesta hospedarse en Frente a la playa sin algas, piscina infinita, jacuzzi en la azotea, chef incluido.?

Al 12 nov. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Frente a la playa sin algas, piscina infinita, jacuzzi en la azotea, chef incluido. el 11 ene. 2027 serán a partir de $25,046 MXN, sin impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

¿Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included. acepta mascotas?

No, la propiedad no acepta mascotas.

¿Cuánto cuesta el estacionamiento en Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included.?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included.?

Hora de inicio de check-in: 17:00.

¿A qué hora es el check-out en Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included.?

El check-out es a las 11:00.

¿Dónde se encuentra Beachfront without seaweed, infinity pool, rooftop jacuzzi, Chef included.?

En la playa, esta villa de Tulum queda a menos de 2 km (1 mi) de Cenote Manatí y Soliman Bay. Parque Nacional Tulum y Parque del Jaguar también se encuentran a 5 km (3 mi).

Opiniones

9.6

Excepcional

Las opiniones se muestran en orden cronológico, y están sujetas a un proceso de revisión y verificación, a menos que se indique lo contrario.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 29 de 35 opiniones
Puntuación de 8, es decir, Bueno. Basada en 5 de 35 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 0 de 35 opiniones
Puntuación de 4, es decir, Malo. Basada en 0 de 35 opiniones
Puntuación de 2, es decir, Terrible. Basada en 1 de 35 opiniones

10/10

Limpieza

9.8/10

Check-in

9.6/10

Comunicación

9.4/10

Ubicación

9.6/10

Veracidad del anuncio

Opiniones

Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The property was perfection. The beach/pool accessibility was so easy. Daniel was one of the very best parts of our trip. His attention to detail and skill as a chef was a highlight for us. This property’s staff allows you to truly rest, never having to lift a finger. I could not recommend this property more!
Se hospedó 4 noches en septiembre de 2026
Respuesta de VrboOwner, el 4 oct. 2026
Thank you so much Lauren, the staff will be immediately informed about your comments which will give them so much motivation!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Just finished a weeklong stay and the entire family loved it. The location and amenities are great. You can't get tired of the beach in the morning, pool in the afternoon and rooftop in evenings. Not too far from other activities.There is a nice reef with lots of fish directly out from the beach. It was actually better than the one we visited by boat.The staff there is so friendly and Chef Daniel cooked amazing food. Everyone loved him and he is so accommodating. This is not your typical vacation rental but if you are ready to be spoiled, I highly recommend it.
Se hospedó 7 noches en octubre de 2026
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
There were a few concerns when we arrived but I applaud the owner for how responsive he was in addressing and correcting our concerns!! Less than 12 hrs! We thoroughly enjoyed our stayed and cannot stop raving about Chef Daniel! Amazing food and super nice guy! Honesty….he made the stay wonderful!! Definitely recommend
Se hospedó 5 noches en septiembre de 2026
Respuesta de VrboOwner, el 25 sep. 2026
I'm delighted that you feel your requirements were fulfilled rapidly. Thank you for your nice appraisal, especially as with regard to our talented Chef! You're welcome back anytime 🤗
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The property was fantastic, but Daniel (David), the chef, made the trip. Not having to think about meals or grocery shopping completely changes the dynamic of the stay. Thank you for a great week!!!
Se hospedó 7 noches en agosto de 2026
Respuesta de VrboOwner, el 18 ago. 2026
The crew and myself are so pleased with your appraisal. It is indeed very rewarding that you loved the villa and the food!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
The house was great. The chefs and staff were incredible. The food was amazing! While much of the public beaches were covered in seaweed, this home had a clean beach and great access for snorkeling the coral reefs.
Se hospedó 7 noches en marzo de 2026
Respuesta de VrboOwner, el 25 mar. 2026
Great that you noticed the absence of seaweed at our place, while there was so much elsewhere! :-)) This is thanks to our rare orientation, to the south, at the edge of Tankah bay! ;-)) I'll pass your comments to the Chefs and Caretakers. Thank you for staying with us!!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
No sargassum!!! While other homes in the bay had a massive build up, we did not! The star here is Daniel; he extremely kind & helpful and an AMAZING chef! I cannot rate the food he prepared for us high enough, truly memorable meals for breakfast, lunch and dinner! Anything that came up was handled quickly by Maria/Jarquin. I would highly recommend La Maison Manati for your next getaway!!!
Se hospedó 7 noches en mayo de 2026
Respuesta de VrboOwner, el 9 jun. 2026
"No Sargassum!" Yes indeed we are lucky, thanks to our rare orientation to the south, at the edge of the Tulum bay. We are so happy that you managed to enjoy the sea ... and the great food thanks to Chef Danie! ;-) Thank you very much for such a nice appraisal. Hope to see you again soon 🤗
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing Stay

Thoroughly enjoyed the house, everyone was super nice and accommodating. The food was absolutely delicious! Would definitely come back and stay!
Se hospedó 3 noches en junio de 2023
Respuesta de VrboOwner, el 27 jul. 2023
Thank you Ashley. The staff and myself were also delighted to host you at LA MAISON MANATI. Welcome back whenever :-)
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
I invited eight friends and family members to stay at this amazing property to celebrate my birthday. We had such an incredible time that I fear other vacations will pale in comparison. The kind and attentive house staff made the whole experience truly unforgettable - the food was to die for.
Se hospedó 8 noches en octubre de 2025
Respuesta de VrboOwner, el 14 oct. 2025
We were honored that you choose LA MAISON MANATI for this important birthday celebration. We are now so proud and grateful about your appraisal 🙌
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great Location

The prepared meals and house staff were excellent. Very friendly and accommodating.The house and property were very nice. Local attractions were many and touring around Tulum was fun. The Cenotes and Mayan Ruins are a must see. Thanks for letting us stay.Roetto Family
Se hospedó 8 noches en julio de 2025
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Absolutely Magical Stay

We loved loved loved this property! Everything - from the staff to the beach to the pool to the bedrooms to the views, was outstanding. This was a much needed girls getaway weekend, and we felt so extremely safe and loved the staff. Chef Juan and Daniel were so accommodating and their food was so delish, they felt like family by the end of the week. We miss it already and can't wait to return someday!
Se hospedó 4 noches en septiembre de 2023
Respuesta de VrboOwner, el 26 sep. 2023
The crew of LA MAISON MANATI and myself were delighted hosting you! Very nice group, come back soon!!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fantastic villa with 5 star service and great chef !

The chef was amazing and always willing to make us some food. His grilled seafood was amazing. The staff of the house kept the house brand new everyday. We will be back.
Se hospedó 4 noches en junio de 2022
Respuesta de VrboOwner, el 27 jul. 2023
Thank you for your nice comments, that make us proud and happy. It was a great pleasure to host you, for the staff and for myself. Always welcome!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

30th Wedding Anniversary Trip

The house was beautiful and great for entertaining. Nice to go to a property where the house actually looks like the pictures. While the house and beach were awesome the staff was great. Juan, Danial. Alberto, and Yesi made our stay so relaxing.
Se hospedó 4 noches en febrero de 2023
Respuesta de VrboOwner, el 27 jul. 2023
Dear Michael, It was a pleasure hosting you! The staff was delighted being at your service, you've been a great group. Hope you took many good memories with you back home. Don'g forget to follow and to tag @lamaisonmanati #lamaisonmanati with your nice pics, on Instagram!! Kind regards, La Maison Manati
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful experience!

This property is amazing! Everything is as shown in VRBO. We loved the staff and our Chef, along with his assistant were phenomenal; friendly, talented and flexible! I would recommend for older children and adults.
Se hospedó 6 noches en junio de 2023
Respuesta de VrboOwner, el 27 jul. 2023
Thank you so much Paulette, this is very rewarding. The staff and myself were actually delighted hosting you and your nice family! Come back soon!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing tulum experience

My entire family from ages 75 down to 7 spend a week in this beautiful home. The house was clean, beautiful and plenty spacious for everyone. Amazing location on the beach and close enough to town for a short cab ride. The chef Juan’s amazing dishes were definitely one of the highlights. Alberto tye prioerty manager kept the place in beautiful shape, answered all questions and was very helpful in arranging rides, tours, etc.
Se hospedó 6 noches en diciembre de 2022
Respuesta de VrboOwner, el 27 jul. 2023
Thank you so much! That makes us proud and determined to always do our upmost to satisfy our guests.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fabulous!!!

We were a party of 14 with ages 11-80 and we all 100% agree that it was simply amazing! All the amenities, the spectacular space & location made for a very enjoyable trip! Chef Juan & Daniel are beyond fantastic and such a joy to communicate with. Between their meals & Alberto & Xesicas care taking it was truly a vacation!! Thank you to the whole team of La Maison Manati! xo
Se hospedó 7 noches en julio de 2023
Respuesta de VrboOwner, el 27 jul. 2023
So rewarding for the staff, who was happy and honored hosting you, a great group!!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio

Amazing! Great chef

House looks even better in person!!! A beautiful, semi-remote luxury experience. The housekeepers are very kind and quick to respond to any concerns or issues. The chef Daniel is amazing! Every dish he made was perfect, and he would even make snacks for us as we sat by the pool. He’s also a great bartender. A little bit away from town but if you’re looking for a beautiful, relaxing experience with a large group this is perfect
Se hospedó 4 noches en septiembre de 2022
Respuesta de VrboOwner, el 27 jul. 2023
Thank you for your very positive review, which is rewarding for our staff. We were delighted to host you and hope to see you again soon at LA MAISON MANATI!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Amazing!!

The house and grounds were beyond beautiful. The staff were there for every need that you could think of and were so helpful and welcoming. The food prepared was exceptional in everyway and the chefs continually exceeded all expectations daily. They were flexible and so talented! The house itself is beautiful and exceptional in all regards. The entire group had an amazing time. This is a dream vacation location that delivers more than what was expected. My personal thanks to the staff and owner for the warm hospitality and great memories.
Se hospedó 8 noches en julio de 2023
Respuesta de VrboOwner, el 27 jul. 2023
Thank you Matt for your great appraisal. Mission accomplished for all of us, as if the guest is happy, we are happy too! It was a pleasure hosting you. You are very welcome to come back, with great pleasure.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Great spot & team but better for adults

Chef and caretaker team couldn't be better. Chef is very talented and everyone was so nice and accommodating. The house is clean and well kept, however the beach wasn't really usable without water shoes which was tricky with young children. The pool was also quite cold which is common in the area i think (not heated). But the views are amazing and everyone really enjoyed the rooftop hot tub. Just be careful because the floors inside and outdoors were extremely slippery when wet. We'd definitely stay again if just adults!
Se hospedó 14 noches en diciembre de 2023
Respuesta de VrboOwner, el 5 ene. 2024
Thank you Cassie for your very positive appraisal, my crew will surely appreciate. As I told you, children must be watched out carefully. But I actually believe that our peaceful lagoon is much much safer for children than the big waves of the Tulum beach or the ocean front villas. They indeed need to wear appropriate shoes to enjoy our coral plateau, where they can play in puddles and can watch little tropical wildlife. Anyway, your overall appraisal is very rewarding, thank you!
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, comunicación y veracidad del anuncio
This review is based on facts only. An emotion-based review would have been unprofessional and very messy.3 Positive points1. Chef Daniel prepared wonderful meals for us and was a pleasure to work with! He even went out of his way to help us with a medical issue. He provided lovely candlelight meals for us in spite of power outages. Daniel made great effort to make our trip better.2. The villa is beautiful.3. The view is incredible.Points that should make you consider looking elsewhereWe were there 5 nights/4 days with 10 people in our group…Day 1-Electricity went out, leaving the house very hot. It is noted several places throughout the house that generators and solar panels would keep the power on, but not the air conditioners. Even so, Jean Luc told us that the entire bay is facing electricity shortages but their “own generator, solar panels and batteries are disconnected”. Day 2-Electricity went outPool pump went out, leaving water murky for the duration of our stay. We were told “we are very much used to this situation”.Day 3-Electricity went out for 10 hours and stayed out through part of day 4. No running water or working commodes during this time No pool repairDay 4-No pool repair. Water was murky 3 out of 4 days. I indicated that our stay was good based solely on Chef Daniel, the beauty of the house and the view.
Se hospedó 5 noches en junio de 2026
Respuesta de VrboOwner, el 6 jul. 2026
Dear Melanie, I can only agree with you: We do have a wonderful house, a wonderful Chef and a wonderful view. But YES, this time we faced an absolute nightmare, as it could happen in Tropical areas, as with regards to the electrical supply: at the very same time we faced a power outage, our alternative solutions couldn't be connected. This rarely happens, but for sure at the sea side we are under humidity and salty conditions that can be very harmful towards our equipments. We are very very sorry for that and thank you for giving us nevertheless a 4-star rating 🙏
Opinión verificada

2/10 Terrible

Le gustó: Limpieza y check-in
No le gustó: Ubicación

Too many things not working

It rained in the home in one of the rooms and by the stairs. The water ran so slow the first two days we washed off in the sink not enough pressure for a shower. A lot of bugs and ants inside home. The jacuzzi did not work.
Se hospedó 4 noches en junio de 2023
Respuesta de VrboOwner, el 27 jul. 2023
. Only one thing is true: We had an incredible storm, the terrace was full of water ... no surprise that water came down! . Complaints based on lies and bad faith, only after the stay, to try to get some money back... . This group was difficult; one of the very few that the staff did NOT AT ALL enjoy working for! We don't recommend them.
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fantastic place, Chef is so worth it too!!

We had a 60th Birthday Celebration with a total of 6 people. Plenty of room for everyone! The grounds and housekeepers were very efficient each day, even raking the beach area each morning. Juan and Daniel carefully prepared each meal with a wide variety of dishes and nearly every meal had a fresh juice. We had total trust in them to handle the shopping for us which was so nice. They made our birthday celebration special with a traditional Mexican cake. I would suggest you take some insulated drink cups, if possible. Cups there are glass or plastic. We had no issues with water and they kept us well supplied in bottled waters. Plus they have a 5gallon jug to use. The roof top was a great space too, the hot top was so nice and the sunsets were spectacular! There is a bonus 1/2 bath too on the main floor with easy access from the pool too.
Se hospedó 6 noches en noviembre de 2024
Respuesta de VrboOwner, el 10 nov. 2024
The crew and myself are honored that you spent and enjoyed your 60th birthday celebration at LA MAISON MANATI. Very pleasant to read your nice comments, thank you. We wait for you for the 70th celebration, with great pleasure!!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Slice of Paradise

Beautifully designed home fully staffed with Chef Juan and his assistant, the groundskeeper and his wife who handles the housekeeping. Chose this location for my husband’s 50th birthday. Had a beautiful stay here, juan and his assistant made sure we had all the groceries and food we wanted every day. I actually corresponded with him for several weeks before our arrival to bring our wishes to fruition, including a whole roasted baby pig for dinner and a variety of decorations set up before our arrival. The customized thermos cups for everyone in our group was very helpful. Only a 15/20 min drive to restaurant row in Tulum - this home is also really close (walking dusty) to several little restaurants and hotels down the street. Had some delicious margaritas and Veal chops next door. Also hit the cenote and swam to the alligator Panchito. Felt safe here. Had a few issues unexpectedly arise with the property but the owner was quick to respond and made sure to handle it with proper care. Thank you to La Maison Manati for a wonderful stay, would rent again!
Se hospedó 5 noches en julio de 2022
Respuesta de VrboOwner, el 27 jul. 2023
Dear Kathryn, thank you for your nice comments. It was actually a pleasure hosting you. The team was delighted, come back!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

wonderful house and staff

I had a number of communications with Jean-Luc the owner of the house both before and after renting the house, and all communications were handled promptly and in a friendly manner. upon arriving at the house the staff (Chef- Juan, assistant Luis, and housekeeper Neely) were all there to greet us. Prior to our arrival the chef suggested menus and he was very flexible during the stay to changes and times for meals. The meals were all very good and the great Mexican food that he prepared on several nights was wonderful. We had several different tastes for food including teen agers, someone that did not like seafood and then others that had different tastes in spiciness. Juan was able to accommodate all of them. The house was kept very clean by Neely. There were plenty of things to do including playing golf, scuba diving, snorkeling in the cenotes, seeing the ruins, bird watching, and enjoying the great food of the area. I would highly recommend this house. Ken
Se hospedó 9 noches en diciembre de 2023
Respuesta de VrboOwner, el 4 ene. 2024
Thank you Ken, it was truly a pleasure to organize those important vacations (including Christmas and NYE!) for you and your family. Even more importantly, my staff was delighted to be at your service. Thank you again for having chosen LA MAISON MANATI!
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Fantastic Family Vacation

Fantastic 5 day trip . We were a group of 13. Three generations and 5 children 7 and under. The House: Beautiful! AC and Internet worked great! We spent a lot of time in the pool as opposed to the ocean as it can be tricky to navigate, however when we did the snorkling was great right there off the property, and so much to see on the beah for the kids. Shells, pretty pieces of coral, sand dollars, star fish. There are sea urchins so make sure you do follow the advise and wear water shoes. Kayaking was great for those in our group that took them out. Staff: This is the feather in the cap of this property. Everyone was so great! The grounds keepers Jessica and Alberto were so nice and helped with extra beach towels when we wanted to go on excursions, were up bright and early cleaning all the oommon areas, pool and beach. They even brought all the kids coconuts one day in the pool that they perpared with straws. Kids (this was all their first trip out of the country) thought it was so neat. Chef Juan and his assistant. WOW, just WOW. All meals were over the top. Prompting applause from our group more than once. Kids thought that was a hoot! One child that has dietary restirctions. She has to be glutten and diary free and EVERY MEAL he had a "version" prepared for her. Even made glutten free churos for everyone that were fantastic. It was so great that she didn't feel "different". Absolutely reccomend this home! 5 stars all the way around.
Se hospedó 5 noches en julio de 2024
Respuesta de VrboOwner, el 30 jul. 2024
Your appraisal is so much rewarding for the crew… THANK YOU 🙏
Opinión verificada

8/10 Buena

Le gustó: Limpieza, check-in, ubicación
No le gustó: Comunicación

Chose to Leave Early

The good: 14 people (3 families) ages 8yrs to adult. Emails before were good. Jean-Luc sent a house booklet, recommended transfers and suggestions for people arriving earlier than check-in. The staff was WONDERFUL. Chef and his assistant were excellent. The House Staff who live in the home's basement, working hard and quite helpful with requests and trying to solve concerns. Home is as described in pictures. All white, pretty, and clean. Rooftop deck view is special. The beach is compact, not much space for a group to hang out, but great snorkeling directly outside & easy for most ages, as its protected and not deep, even quite a ways out. We saw lots in tidal pools, octopus, starfish, even sea slugs...Go walk at night with a light. Problems: Loss of power. But the first night, we lost power, and that means no AC in the rooms. Some had to sleep on the rooftop. Took until evening the following day to restore it, and we noted was that the water cistern needs an electric pump to fill and provide water. It went out again on 2nd day, and then no showers. Two days, no AC and no showers, for the $$, the group wanted to leave. We rebooked elsewhere. It's very pretty, but at that price point, there are simple expectations. Showers...Staff was superb, tried to help, but we booked elsewhere to end our week. Honestly was sad to leave & sorry it didn't work, but can't have 14 people unable to shower, or a pool that filters when power's out. Did it happen again? Just Be aware.
Se hospedó 7 noches en marzo de 2024
Respuesta de VrboOwner, el 19 mar. 2024
Dear Ben, Thank you for all your nice words as with regards to the good preparation of your holidays and the high quality of the staff and the food. As with regards to electricity: the power outage is on behalf of the Mexican state electricity company (CFE), not at all because of La Maison Manati, you know it. As a matter of fact, after this incident, you had a wonderful birthday party within no more any problem of power outage. You decided to leave the day after, not because of any problem with the villa, but because you had a dispute within your group. You suddenly left, without saying anything to the staff and even leaving some luggage (which you took back later) ... the atmosphere was heavy within your group. To write here that it was because of power outage is 100% bad faith. We actually have purchased a generator since that problem occurred. We are not proud of it, as it was against our policy, for ecological reasons, as it works on fuel. We indeed have already 24 solar panels and batteries for basic needs (not for AC and water pump though), but we understand that our guests are priority number 1 and that they don't want to compromise. So, as from now, we have a generator as well, which we will be using in case of any power outage. Best regards, Jean-Luc
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