Modern Spacious Hamptons House With 46 Ft Heated Pool, Amagansett

The outdoor furniture is cleaned at the beginning of each season. In response to this review, we have cleaned the furniture again. We thank the reviewer for bringing this to our attention.

We were quite surprised to see this review. This tenant sent us multiple emails during his stay to tell us what a great time he and his guests were having, rented our home for an additional week (total 5 weeks), and even requested to reserve our home for the same time period next year. The problem came when we found significant damage to our home on the day of this tenants departure. This included gashes in the pool lining from allowing pets in the pool (which violated our contract), numerous scratches to furniture, and soiling of beds and couch. We obtained pictures and estimates for the damage and provided them to the tenant. The costs to repair/replace the damaged items were several thousand dollars more than his security deposit. In spite of this damage, we sent him back a portion of his deposit! This tenant has refused to pay for the damages, and then wrote this review which is full of false accusations. This is the first time in 8 years that we have not returned at least 90% of the deposit to the tenants. Our home is carefully checked on the days of arrival and departure of each tenant. We do this not only to keep our home in top condition, but also to protect future tenants from the costs of damages they did not cause. To make sure that all tenants have an enjoyable stay, we have a carpenter and a handyman available throughout the season for any difficulties that may arise. This system has worked very well over the past 8 years, resulting in our home being fully occupied for all of these eight seasons. Our home is currently being repaired back to its pristine condition. Also, this tenant arrived 7-8 hours earlier than the check in time that we agreed on and we kindly gave him that extra day. The house is extremely, immaculately clean. The pool and heater are super. My sister and I truly care about our tenants' happiness and we make sure everything is the best. The tenant's private e mails to us stated "the house is great"! Every tenant has thoroughly enjoyed their stay. We hope this clears up any misconceptions. 

Thank you Dawn. It was a pleasure hosting you.

There were a number of cleaning issues that had to be addressed after this group moved out. The cleaning team charged $60 more for the extra time they required to take care these additional problems. Therefore, the tenants had $60 taken out of their security deposit.

We loved having you and your family at the house. And thank you for appreciating the best, brightest house, decks, and pool!