Caminando al Río Blanco: Casa con terraza en Flippin!

Tim, thank you for your review. This homeowner has asked us to pass along the following response: "Thanks so much for sharing your feedback. Unfortunately, there is nothing that can be done regarding the location of the dumpster. Additionally, there is no one available to take the trash from the property to the dumpster after a guest leaves, so this is why we kindly ask our guests to take their trash to the dumpster when they depart. We will be adding a covered picnic table and extra chairs after the winter, as well as updating the outside lighting that will have a switch inside of the property to turn on/off. Thank you for helping us to improve and we hope you'll come back in the future." Best, the Evolve Team

Patrick, we're glad you enjoyed your stay overall, but are sorry certain aspects fell short. A few weeks prior to check-in, the homeowner sends an email to guests with their information as well as the guest contact's information, including phone numbers and emails. Additionally, we at Evolve also send guests this information two weeks prior to check-in. The guest contact and owner are available to answer any questions their guests have, but they never heard from you during your stay. We do note in the listing that the house only has one TV and show this in the photos of the living room, but we apologize that this didn't meet your needs. The owner goes above and beyond for their guests and we are confident future guests will have exceptional stays. Best, the Evolve Team

Hi Jared, We are sorry to hear that the property was not what you were expecting. We take the accuracy of our listings seriously - accuracy is one of our 4 Core Property Standards! As such, we advertise throughout the listing description and photo captions that the home is located across the street from the White River and that guests have access to a public dock. If you ever have questions about a property please don't hesitate to reach out to Evolve directly - our Travel Advisors are here 7 days a week to provide assistance! Best, the Evolve Team

Dick, We believe we’ve accurately represented the property’s location online. It’s unfortunate that it did not turn out to be the most efficient/effective location for your planned fishing excursions. Prior to booking, perhaps a phone call to the owner (with respect to the location) and/or a call to a local fishing guide service could have been helpful. They either may have been able to offer some direction as to property locations most suitable based on your planned events. Or, at the very least, perhaps an exchange would have ruled out this location. In my email, I gave you the name of a local guide who could have helped with this. Regarding the Property Inventory, utensils can go missing. Apologies for your frustration to this end. The kitchen is to be stocked with proper cooking utensils including a metal spatula. We will inventory. In addition to stainless steel pots & pans, cast iron skillets were located in the drawer underneath the stove. Come back and see us.