Jacuzzi, sala de juegos, vistas a la montaña, espacioso retiro de 5 habitaciones cerca de las pistas

Thank you for your feedback! We’re so glad you enjoyed the beautiful home and its great location. We appreciate you bringing the cleanliness concerns to our attention, and we’ll be following up with our housekeeping team to make sure we continue improving. We hope to welcome you back to Big Bear Lake for an even better stay next time!

Hi Randal, Thank you for the great review! We're so glad you enjoyed your stay at Wild Burro. It’s always a pleasure hearing guests would love to return—we’d be happy to welcome you back anytime for another relaxing Big Bear getaway! – The Big Bear Lakefront Cabins Team

Hi there, Thank you for the 10/10 review! We’re so glad to hear the home worked well for your two families and that you had plenty of space to enjoy your time together. It’s also great to know our team’s communication helped make your stay smooth and comfortable. We always try to check in and make sure guests have everything they need during their visit. Thank you for choosing Big Bear Lakefront Cabins. We’d love to host you again for another Big Bear getaway!

Thank you so much for the 10/10 review! We’re thrilled to hear you enjoyed the beautiful décor and had such a great experience with our attentive and helpful team. Your kind words truly mean a lot to us, and we’d love to welcome you back for another amazing stay.

Thank you Renate, for your 5 STAR review of Big Bear Lakefront Cabins. We are so happy that you and your family/friends enjoyed the cabin and made amazing memories with Big Bear Lakefront Cabins. Please look for our email with a special invite to return again!

Hello Matt, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would love to welcome you back for another stay sometime soon! -Big Bear Lakefront Cabins Team

Thank you for staying with us! We truly hope you enjoyed your stay in Big Bear. We are glad to see you liked our cabin! We hope you will come back again soon. :)

Thank you Sierra, We’re so glad you enjoyed your stay at Wild Burro It’s such a unique and spacious cabin, and we’re happy the beautiful views and early morning wildlife sightings made it extra special for you. We’d love to welcome you back to Big Bear Lakefront Cabins anytime. Thank you, Big Bear Lakefront Cabins Team

Amazing Views and comfortable is a great way to describe the WILD BURRO at Big Bear Lakefront Cabins! Guest love the size and location of this awesome spot. Thank you for the 5 STAR REVIEW of the Lakefront the Cove! Our team at Big Bear Lakefront Cabins is pleased to hear that you loved your stay. See you next time! Big Bear Lakefront Cabins team

Hi Sergey, Thank you for the thoughtful review! We're so glad you enjoyed your cozy winter weekend at Wild Burro and that the fireplace, jacuzzi, and location made your stay extra special. We appreciate your feedback about the need for a bit more updating and cleaning—our team has already begun making improvements to ensure an even better guest experience. We'd love to welcome you back anytime for another relaxing Big Bear getaway! – The Big Bear Lakefront Cabins Team

Hello Lluvia, We are so glad to hear that you had an amazing stay at the beautiful Wild Burro. We are so glad to hear that you enjoyed the beautiful views at this cabin. We are so glad to hear that you had an amazing stay and hope that next time you come to Big Bear you will stay with us again! Thank you, Big Bear Lakefront Cabins

The Wild Burro Haven is a well loved vacation cabin for many! Thank you for the 5 STAR REVIEW of the Lakefront the Cove! Our team at Big Bear Lakefront Cabins is pleased to hear that you loved your stay. See you next time! Big Bear Lakefront Cabins team

Ivan, we are pleased to see that you gave 5 dtars are everything but... the location. We are sorry sorry to hear that you didn't like the location of this cabin. Most guests book this home specifically for the location as it has amazing sun sets and amazing views and it's oh so close to the slopes, village and lake. We do our best to inform our guests and be transparent. Perhaps next time a lakefront cabin will work best for you. We will be happy to assist you on your next visit to ensure that the location is optimal.

Hello Cherry, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would LOVE to welcome you back SOON! This cabin has been UPDATED since your stay and have over 50 incredible cabins to choose from, and we are sure one of them would be perfect for you! Don't forget about your 10% return customer DISCOUNT! Thank you. -Big Bear Lakefront Cabins Team

Hello Ismael, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would love to welcome you back for another stay sometime soon! -Big Bear Lakefront Cabins Team

Thank you, We’re glad to hear you enjoyed the home and its beautiful features, especially the location and master bedroom. We appreciate your feedback about the bed height and flooring—accessibility and comfort are important to us, and we’ll share this with our team for review. We understand how unexpected power outages can affect your stay, and we appreciate your patience during the storm. We’re always looking for ways to improve and ensure a smoother experience for our guests. Thank you, Big Bear Lakefront Cabins Team

Hello Judy, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would love to welcome you back for another stay sometime soon! -Big Bear Lakefront Cabins Team

Hello Sylvia, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would love to welcome you back for another stay sometime soon! -Big Bear Lakefront Cabins Team

Hello Ani, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental company in Big Bear and are very thankful for your positivity. We would LOVE to welcome you back SOON! This cabin has been UPDATED since your stay and have over 50 incredible cabins to choose from, and we are sure one of them would be perfect for you! Don't forget about your 10% return customer DISCOUNT! Thank you. -Big Bear Lakefront Cabins Team

Hello Bethany, Thank you so much for your review! We are so happy that you enjoyed your stay. We take pride in being the number one vacation rental experience in Big Bear and are very thankful for your positivity. We would love to welcome you back for another stay sometime soon! -Big Bear Lakefront Cabins Team

Hello Diane, We are so sorry that you did not have as pleasant of a stay as we hoped. We wish we had been able to address your issues at the time of your reservation. Your feedback is much appreciated as we are able to better our cabins and our service. It is noted for this property that the road is dirt and that is it further away from the village than the rest of the cabins. We apologize that this was not brought to your attention, we will do our best to bring more attention to the quality of the road leading to the cabin as well as its location. Thank you for taking the time to help us become better. We strive to be the best vacation rental experience in Big Bear and appreciate your feedback. – Big Bear Lakefront Cabins.

"We had a great time and it was a fine place to stay" sounds like a wonderful review of this home... We value your feedback and please rest assured that we take great pride in the Wild Burro home. We have done a thorough walk through to check your concerns and we will reach out directly to you to better understand your concerns, as we were unable to replicate them during our walk through. All of the beds in this home are newer beds with newer high end mattresses. The memory foam activates upon temperature (body heat) Most guests sleep well on our beds and find them comfortable. As a note, while traveling to Big Bear Lake in the winter it is always suggested that guests drive a 4 wheel drive in the mountains and we write this in our emails to guests. This home is off a dirt road that is easy to navigate and travel upon, and we do disclose this to all guests prior to arrival. We will reach out to you directly to better discuss this feedback so that we can make sure that we are delivering the 5 star guest experience that we aim for. Thank you

Thank you Melissa, for your review. We are sorry that your expectations of this cabin were not fully met. We hope that despite those issues, you and your family/friends enjoyed the cabin and made amazing memories in Big Bear. We wanted to let you know that our team has dealt with the issues you brought to our attention and ensured they will not happen again. Thank you for helping better our services!

Hello Matt, Wild Burro is a great cabin if you are looking for a remote escape! The steam shower and hot tub are magical. We apologize for the issues you had. Unfortunately, an office check in is required by the city and county in Big Bear and not something we can change. It is also required by them for the reservation holder to be the one to check in, we do apologize for the issues but it is not something we can change. We will be sure to clean up the emails and make it more streamline for future guests! Thank you for your feedback. Besides the issues we hope you had a great stay.