Lakefront Getaway, 2-bedroom house with kayaks and deck

Thank you so much for this wonderful review! We're thrilled to hear you enjoyed the remodel and that the peace and quiet of the Tawas Lake view lived up to expectations. It also means a lot to hear that it stood out as one of the cleanest places you've stayed in the area—we take a lot of pride in that. We hope you'll consider making it your home base again next time you're in town. Thanks again for taking the time to share this, and we'd love to have you back!

we were happy to have you!

Thank you so much for staying with us and for taking the time to share this feedback! You were a fantastic guest — everything was left clean and taken care of, and we really appreciate that (and for sending back the items you left behind... though thank you for letting us know, and no worries at all on that front!). We're so glad you and your group enjoyed the house and the lake overall. We're sorry for the couple of hiccups though: The mismatched phone number between VRBO and the amenities book has already been fixed, so that won't be an issue for future guests. We'll be adding more cups and glasses to the kitchen right away. We also hear you on the kayak-to-dock situation, especially for older folks, and we're going to look at ways to make that easier and safer for everyone. Thanks again for the honest and helpful feedback — it genuinely helps us improve the place. We'd love to have you back anytime!

Thank you for the feedback. Otherwise we had no issues with the stay and hoped your family enjoyed the property and the lake. A few clarifications for future guests: maintenance contact information was provided the first evening the issue was reported. The error shown on the TV is a generic "not connected" icon — it doesn't indicate where a connectivity problem originates. When we discussed the possibility of an issue with the line at the time, that was explained directly in conversation, not something left unaddressed. On our end, remote diagnostics showed the equipment offline for the duration, our internet provider confirmed no outage on their side during the stay, and our cleaner verified the connection was working normally both before and after your visit. This is also the first we're hearing of a loose line on the property. We'll have the ISP inspect it for both safety and reliability going forward.

We are very happy you enjoyed your stay!