Bridges Bay Family Getaway — 3 BR, 2 BA 1st Floor Condo sleeps 10 + Resort Fun!

Glad you enjoyed your stay! Seen you next year!

Thank you for your feedback and for choosing to stay at our Bridges Bay condo. We're sorry to hear that certain aspects of your stay did not meet your expectations. The landscaping improvements after the total exterior remodel of the building were being completed by private contractors and an unforeseen mechanical issue came up which affected the opening of the condo pool, which I was unaware of as it was supposed to be finished and open by June 1. We understand that ongoing exterior work can impact the overall guest experience. The leak from the overhead deck is something I cannot change as the deck is made up of boards and not a single piece of decking so there will be some areas that will leak through. Regarding the shampoo and soap, we appreciate the suggestion. If I had been alerted to this I would have gladly ran some over for you. While these items are not currently listed among the amenities we provide, we will re-evaluate ways to enhance the guest experience moving forward. I did have a hair dryer in that unit but must have been taken by the previous guests........I will be getting 2 new hair dryers for the unit today. Our goal is always to provide a clean, relaxing and enjoyable place for families and friends to create great memories at Bridges Bay. Thank you again for your comments.