Stylish Villa with Fast WiFi, Shared Pool, & Hot Tub - Mile from the Beach

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance issues you had and, most of all, for the lack of communication from us. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local team is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. We hope to have the opportunity to better serve you in the future.

Thank you so much for such a wonderful and detailed review! We’re thrilled to hear that your first stay in Shipyard exceeded your expectations and that the condo provided everything you were looking for during your two-week vacation. 😊 It sounds like you made the most of the location—from biking to the beach each day and enjoying the quiet surroundings to relaxing on the covered deck and watching your frequent lagoon visitor! 🐊🌴 We’re also glad you enjoyed the pool and convenient beach amenities. We truly appreciate you sharing so many helpful details for future guests. We’re sorry to hear you had to leave, but we’d be delighted to welcome you back to Hilton Head for another summer getaway! 💙

Richard, thank you for sharing your feedback and for bringing some items to our attention that may need some TLC. We're always trying to improve our homes and services and rely on guest experiences to help us know how to best do that. We have forwarded your feedback to our local staff so they can work to improve the house for future guests. We hope to host you again.