Altea - apartamento familiar!! Cerca del mar.

Thx, Julie. Always welcome back for a 3rd time.

Thanks !

Tx for the relaxing review :-)

Thank you for this lovely review. Five weeks of sunsets, the terrace and the pools: that is exactly what Pueblo Mascarat is about. Always a pleasure to welcome returning guests. Kind regards, Ides

Hello, Feedback is important: We have changed the subscription for the television. This means more channels available as of now. The sofa is a matter of preference. We have people who love them, give compliments and ask us where they come from. They are indeed lounge seats ... to relax and easily fall asleep :-)

Thanks for your feedback. 100 KWH per week is the cap and included in the rent. Most apartment charge additionally for energy, we do not. 95% of the families have enough energy with 100 KWH per week. It also creates an awareness of the energy usage. Using more is possible, no problem. In that case, we do have to pay the energy bill too. The extra energy is charged at cost price. Hope this helps.

Thank you for this feedback, which we have followed up carefully. We regret that this stay did not feel like the relaxed holiday it should be, and that a conversation about laundry came across the wrong way. Since then, the vacuum cleaner has been replaced, the dishwasher has been repaired and the wifi has been upgraded. Good to know for future guests: internet in this area runs via satellite antenna rather than cable, so speeds can be lower than at home. That is the flip side of the location right next to the nature park between Altea and Calpe, which is exactly what makes Pueblo Mascarat so quiet. As for insects: only ants were found, and bait boxes had been placed in advance to prevent them. We hope future guests enjoy the views, the pools and the peace of this spot as much as many before them. Kind regards, Ides

Hello, We integrated this communication of the platform we use for renting the apartment. Apologies if this was not seen. We offer 100 KWH of energy for free. This is enough for 95% of the families. It creates an awareness about daily usage. Using more is possible and we just charge the extra's at. cost price of the supplier. This avoids airco with open doors... or 24 hour airco when not in the apartment ... In 95% of the cases, no extra charge is needed.

Gracias

Thank you for the feedback. We have taken action to make the experience the best possible. We installed 2 awnings (toldo) now. This will help to have more shadow for the people who want this. Good feedback. Action taken.

Muchas gracias por las lindas palabras. Que bueno escuchar eso.

Dank je voor je fijne beoordeling. Leuk dat je genoten hebt van het appartement en het rustige zwembad. Een tip voor wie na jou komt: Pueblo Mascarat is een privédomein waar enkel bewoners parkeren. In het hoogseizoen staat de wagen soms iets verder, maar je mag altijd even voor de deur stoppen om bagage in en uit te laden. Groeten, Ides

Bedankt voor je feedback. Het spijt ons dat je verblijf niet aan je verwachtingen voldeed. Pueblo Mascarat ligt tegen het natuurgebied tussen Altea en Calpe, op een helling met trappen en paadjes. Net die ligging zorgt voor de rust en het uitzicht, maar ze vraagt wel wat stapwerk; goed om te weten voor wie minder mobiel is. Opmerkingen over onderhoud nemen we ernstig: zo werden intussen de stofzuiger vervangen, de vaatwasser hersteld en de wifi verbeterd. Groeten, Ides