In town - Beautiful Spacious Telluride Penthouse, Fireplace, 80 inch TV

This guest's comment is not correct as the listing description identifies the 2nd bathroom is on the main floor. Notwithstanding, I updated the listing description as I take all feedback to meet the needs of guests. Surprisingly, I spoke to this guest to ensure all was well when he arrived at the property and he stated it was and even thanked me upon his departure with a personal text that "all went well, thanks."

I am the owner of the Telluride penthouse condominium and I would like to clarify several points. I communicate directly with all my guests, so if there is ever a question or an issue I get back promptly to my guests. Regarding the bus stop, grocery store, the hot tub, and the soap, the following are the specifics: (1) Bus stop ("Goose") is across the street from Clark's market, which is the town's major grocery store. Both the Goose and Clark's is no more than two blocks when you step outside the condo's door. The Goose's schedule varies depending on the season, but during peak season there is a little waiting time for the bus. For those people that like to walk, you can walk to Chair 7 in approx. 5-10 minutes and to the Gondola and Chair 8 in approx. 10-15 minutes. (2) The hot tub is right behind the condo's building in the central courtyard of the condo. complex. (3) Liquid soap is provided in all of the three full bathrooms. I hope this helps clarify.

Guest never attempted to contact me, so I am very surprised and disappointed regarding any of these comments. Importantly, all other ratings on my property are completely contrary to this guest's comments. Cleaners come in regularly and if this was a concern, a simple contact to me and I would have been more than happy to resolve any issue. Also, fans are available in the open closets should they ever be needed. This guest's comments are a misrepresentation of my property.

This guest came for one of the biggest weekends of the year in Telluride, July 4th. We normally require a 5 night minimum stay but in order to accommodate this guest we agreed to a 4 night stay for which they had to pay a premium. This was clearly stated in our communications. During the high season when our condo is very much in demand we have a minimum of 5 nights. Prices vary according to demand and given that we own one of the largest penthouses in town our condo is in demand. It is also very pretty. My husband and I lived full time on the property for 2 years and and have rented it for an additional 2 years and have never had an issue with light in the master bedroom. We will ask our property manager to look into it. We reviewed our communications with Dennis and clearly found detailed instructions and the door code were provided and received. We provide a 4 digit door code to enter the condo as well as detailed instructions. At no point did this guest let us know they were having a hard time finding the condo and for that we are sorry. We are ALWAYS a phone call away and respond quickly to any inquiries.