Retiro en Grandpas Axe Village con Jacuzzi

Thanks Kellie! We look forward to your return visit and more 5 star reviews!

Thank you for taking the time to leave us a review. We are glad you enjoyed the clean space and convenience of our location! We apologize for the inconvenience regarding the hot tub upon your arrival. While we tried to get it up and running as quickly as possible for you, we understand it was disappointing not to have full use of it during your stay. We also really appreciate your constructive suggestions—adding patio shade and providing basic coffee and tea selections are great ideas, and we will certainly evaluate incorporating these amenities for future guests. Thank you for your valuable feedback, and we hope to have the opportunity to provide you with a seamless 5-star experience next time!

We're happy to see that you had a 5-Star experience at Grandpas Axe, Martin. Thank you so much for sharing your kind review. Our Big Bear Vacations team is looking forward to the opportunity to host you all again!

So happy to hear this Kara! Our team is striving to earn your 5-star review and we are so happy to hear that we hit the mark with your experience. We all look forward to hosting you again soon!

Thank you Nicole! Our team is looking forward to hosting you again for another 5 star trip again soon!

Thank you so much for the positive rating and feedback, Jose. We are so pleased to hear you found your stay at Grandpas Axe to your liking. Thank you again for choosing Big Bear Vacations. Hope to see you again!

We are incredibly grateful that you took the time out to leave us a 5-Star review, Phuong. Our team is so happy to hear that your family had an amazing experience at Grandpas Axe. We are all looking forward to hosting you all again!

We are so grateful for your 5-star review, Elizabeth. Your review means a lot to us, Hannah. Thank you for choosing Big Bear Vacations. Our team is looking forward to the opportunity to host you again!

Thank you for sharing this great review about your recent stay at Grandpas Axe, William. We are so pleased to hear you found your stay at Big Bear Vacations to your liking. We look forward to seeing you again soon.

Thank you so much for sharing your kind review! Our team strives for excellence in every stay for our guests and we are so happy to hear that your experience with us was wonderful. We take all feedback to heart and have noted your feedback for improvements. Hope to see you again!

Thankyou so much for taking the time to write this wonderful review for us Marilyn. Our team is striving for excellence in every stay and we are so happy to hear that you enjoyed your cabin. We look forward to seeing you again!

Julie we are so very sorry to hear that you had issues during your visit! We do provide all guests with a 24hour maintenance hotline and text message phone number for any issues encountered during their visit and would have happily sent assistance for you if we had known of any issues, including additional towels if needed. We are happy to hear that you still enjoyed your vacation with us here in Big Bear and would love to have you back for another visit anytime!

Thank you for choosing to stay with us at Big Bear Vacations. We're happy that you were able to take advantage of the great location and amenities that our property Grandpas Axe offers. We have noted your feedback for future improvements and truly hope to have the opportunity to host you again.

Joel, thank you so much for voicing your concerns and we are sorry that they occurred. We strive for our guests to have the best experience. Know that I’ve passed your concerns over to our Team so we can work on changes. We truly hope to see you again soon! Until then, we hope you have a great day.

We're sorry to hear about the cleanliness issues you encountered during your stay. We apologize for any inconvenience this may have caused you. We appreciate your feedback and take it seriously as we strive to provide a clean and comfortable experience for our guests. We will review your concerns with our housekeeping team to ensure that such issues are addressed and improved upon. Thank you for bringing this to our attention, and we hope to have the opportunity to make it up to you in the future with a more enjoyable and satisfying stay at Big Bear Vacations.

Erica, Thank you so much for taking the time to leave us a review. I'm sorry about the inconvenience you had with the shower. It seems that our management team was able to reach out to you and provide a resolution. We're looking forward to host you again and provide a better experience.

Thanks so much for your kind review! Our team is looking forward to the opportunity to host you again soon!

Thanks so much for your review Cara- Your feedback has been taken to heart and we are always working on improvements to provide a much better experience. Hope to see you again soon!

Thanks Sam! So glad you enjoyed your trip with us at Grandpa's Axe~ With a great location within a short walk to the Village it is a fabulous vacation destination. Looking forward to your return visit!

Thank you for sharing your voice and experience with us so we can better our experiences. We do hope to be able to host you again for a much better stay.

Thanks so much Michael! Grandpas Axe is a great year round location being minutes to the resorts or the lake! See you again soon!

Thanks so much for your kind review Stephanie! We are pleased that your experience was great and look forward to hosting you again soon!

Thank you for your 5-star review, Jason! We hope to host you again!