Lakefront Houston House - 1 Mi to Space Center!

From the owner: “Thank you for the review. Yes construction is now complete and we are enjoying having it available for bookings again."

Susan, the homeowner would like to share the following message: "So sorry for any inconveniences that you may have had during your stay. As I recall shortly after your arrival, you called my daughter to come over and help you with the door not staying closed and a wobbly chair. My son-in-law went over and tightened up the chair and showed you how to operate the door. While he was there one of the guests mentioned the Bluetooth was not working and he informed them that they would have to go to settings on her phone and turn on Bluetooth. Not sure what you are referring to about the door coming apart on the door jam and trim. As for the A/C not working, we have two thermostats, but you may have only had one of them turned on. I also confirmed that the A/C does cool the house and all filters are clean. The railing on the master bathroom is secure and solid. I notified you before your stay that the oven didn't work. It has since been repaired. As for the barbeque grill, there were two of them, a smaller one and a medium-sized one. Both of them were in working order. Since your stay, we've purchased a new larger grill. I believe you were told that my daughter had a microwave and that she would bring it over if you wanted it. Since this time we do have two microwaves. One in the kitchen and one upstairs in the family room. You mentioned the interior speakers being blown. We have not replaced them and they seem to be working now. You also mentioned the shower not draining and a toilet continually running. They both seem to be working as well. As is evidenced by my other reviews, no one has claimed anything before your stay or after regarding these issues." Best, the Evolve Team

Hi Qiana, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowner, who was surprised by your comments. His property manager had stopped by before your arrival and found no issues. He did let us know that the fridge had liquid under the glass that the cleaning crew wasn't able to reach. They have since disassembled the fridge and wiped down the hard-to-reach areas. The pool is professionally cleaned each week, but the owner informed us that he sent someone out to clean it right away after you reached out. He was told that the pool was ready to swim in earlier; we're sorry for the miscommunication between you and the cleaner. We do note in the listing that there is an additional fee to heat the hot tub, but we're sorry if this caught you off guard. We hope the prompt response from the owner, along with his offer to waive the heating fee, helped make up for some of the inconvenience you felt. He works hard to provide his guests with five-star stays.

Melissa, we're so glad you enjoyed the ideal location of this home and enjoyed your stay overall! We understand the homeowner took generous measures to make up for the inconvenience you experienced and regret if the measures taken were not satisfactory to you. They are working diligently to repair the oven. As evident in other reviews, past guests have only had wonderful things to say about their stay and we are confident future guests will have exceptional stays. Best, the Evolve Team