6/10 Aceptable
jamie j.
28 sep. 2025
Le gustó: Limpieza, check-in, comunicación y ubicación
The house is beautiful overall in an amazing wooded area with a creek nearby. huge house with a ton of rooms,land and seating for eating and lounging. The kitchen, dining room and living room were bright with windows and doors to the decks. The master suite had a very comfortable king bed. There were various concerns and observations from the guests that stayed with us.We booked this home over six months ahead of time expecting all to be in working order.A few hours before we arrived I received a message from the host or management company saying that the air conditioning wasn’t working. They offered a refund if we chose not to stay but it was way too late to find other accommodations. Other reviews also said the air was broken so they were aware of the problem and it should have been rectified OR not offered as a rental. Upon arrival the management had purchased fans to cool the place off a bit. We then received a message saying the hot tub also wasn’t working so they would be giving us a 200 refund for our inconvenience. Also listed in other reviews this was a problem too. So they knew about it and it should have been fixed or taken off the listing as an amenity. The company was very communicative and apologetic and did refund an additional 300. A few other things to note:The rest of the beds were very uncomfortableNone of the tv’s worked except the kitchenThe towels were paper thinThe door to the deck didn’t workThere was no deck furniture except 2 chairs
jamie j.
Se hospedó 2 noches en septiembre de 2025
