Sugar Maple Cabin-Hocking Hills

Thank you! We hope to see you again next year!

We are so happy to hear you had a wonderful time! We are very sorry about the sofa bed. Our cleaning staff is supposed to pull those out and check them every time they clean so they must have forgotten. I will make sure to go over that with them again. Thank you again for the review!

Thank you so much for the wonderful review Danielle! We look forward to your return stay!

Thank you for the review George. I’m sorry you took the trash home. The check out instructions provided in your cabin say you can either take it to the dumpster or leave it at the cabin and maintenance will pick it up. There is a dishwasher in that facility so all we ask is you start the dishwasher upon leaving, we ask you place towels in hampers or bath tub so wet towels aren’t left on carpeted areas and soak the carpet, we ask you don’t move furniture as we have had many damages due to guests moving large furniture items and damaging the floor, we are not a hotel so we do not provide bubble bath (We do provide two bars of soap and many other bathroom amenities), the hot tub is designed for 2-4 guests (I’m sorry it wasn’t larger), if you smelled any type of gas it was most likely from the gas fireplace (either you folks may have had it running or the guests that checked in before you did and unfortunately gas fireplaces will leave a slight gas smell after they have been running) and all the instructions for wifi and remotes are in the guest directory which is left right on the kitchen table when you walk in. We never heard from you at all during your stay and we send out a text before arrival to please reach out if you have any questions (it also says this in your confirmation email). We would have been happy to let you know where all of the instructions were located. I hate to also mention that you folks left a horrible mess in that facility. You were only at the cabin for one evening and our cleaning staff couldn’t believe the condition it was in from a one night stay. We were kind enough not to leave you a review at all instead of letting other lodging owners see how you leave other peoples property. We sincerely hope in the future you don’t leave another property in that condition.