✨ Hermosa villa 6 hab con piscina privada y vistas al lago | Cerca de Disney y golf ✨

Thanks so much Elizabeth, I do really appreicate you taking the time to leave a review, and an amazing 5 stars. You were a great guest and are always welcome to return. Philip

Hi Andrew, a massive thank you for taking the time to leave a 5 star review, and thanks for being such a great guest. I am so pleased you enjoyed your stay, and you are always welcome to return. Once again, thanks so much, its really appreciated. Philip.

Hi Destiny, thank you so much for taking the time to complete a review. I am so glad you enjoyed your stay and are always welcome to return.

Hi Julie, I cannot thank you enough for taking the time to provide a five star review for the villa, it is very much apprciated. Fantastic comments, and you and your family were great guests and are always welcome to return. Thanks again. Philip.

Thanks Ellen, you were a wonderful guest, and are always welcome.

Hi Timothy, thank you so much for your lovely comments, I really appreciate you taking the time out to write a review. You were a great guest, and are always welcome to return.

Hi Donald, Thank you so much for taking the time to leave a review, especially with the busy world we live in, so it is very much appreciated. I am so pleased that the kids loved the pool, and must say that you and your family were wonderful guests, you are always welcome to return. Thanks again.

Thank you Rachel so much for taking the time to write your review, its really appreciated, and five stars is so kind and amazing. I am so pleased that you enjoyed your stay and enjoyed the villa and the pool. You are very welcome to return! Thanks again. Philip

Hi Lisa, and thank you so much for taking the time to leave a review, it is very much appreciated. You and your family were wonderful guests, and I am so pleased you had a wonderful time, you are always welcome to return. Thanks again.

Hi Tami, thank you so much for taking the time to write a review, and leave such lovely comments, I really appreciate it. It is reassuring to know that if/when something goes wrong the management company are quick to resolve the issue. You and your family were wonderful guests and are always welcome to reutrn. Thanks again.

Thanks for taking the time to post a review Grace, its very much appreciated and I am pleased that you enjoyed your stay. Your always welcome.

Thanks so much for a lovely review, I do really appreciate you taking the time to write it, and take on board your comment. You are always welcome to return and, again thank you for being our guest.

Hi Tim, thank you so much for taking the time to provide a five star review for the villa, I really apprciate it. I will pass your comment onto the management company, who will be equally very happy. I would like to take the opportunity to say you and your family were great guests and are always welcome to return. Thanks again. Philip.

Thank you Leon for taking the time to write your review, its really appreciated, and five stars is amazing. I am so pleased that you enjoyed your stay and had a great time on the golf courses, and you are very welcome to return! Thanks again. Philip

Hi Christiane, Thank you for taking the time to review the villa, I was disappointed with the 3 stars. In regards to the beds, the sizes are listed on the advert for the villa, and are pretty standard throughout villas in general. I have found bed comfort is very much a personal preference, some people like hard beds, and other people like soft beds. I am really pleased you enjoyed your stay, and had a great vacation.

Hi Kelly, thanks you so much for writing such a lovely and thorough review, I cannot stress how much this is appreciated. I will take on board your comments, and pass these over to the management company. Thanks to you and your family for being such great guests, and you are always welcome to return.

Thanks so much for this great review Corey, I am so glad you and your family had a wonderful time. You were wonderful guests and are always welcome to return. Thank you again. Philip.

Thank you so much for leaving a review, it is so appreciated when we live in such a busy world. Your comments are great, and I will pass these onto the management company. You were great guests, and are welcome to return anytime. Thank you again.

Hi Michael, thank you so much for taking the time to provide a five star review for the villa, it is very much apprciated. You and your family were great guests and are always welcome to return. Thanks again.

Thank you John for taking the time to write your review, its really appreciated, and five stars is amazing. I am so pleased that you and your family enjoyed your stay, and you are always welcome to return! Thanks again. Philip

Hi Jen, thank you so much for leaving this review, it is very much appreciated especially where we live in such a busy world. You're comments are great, and I will pass these onto the management company. You were great guests, and are welcome to return anytime. Thank you again.

Hi Melissia Thank you for taking the time to write this review, and leave a 8/10 rating. Whilst I appreciate some of your comments, I am also disappointed that the issues you raised in your review were not mentioned until the final evening of your stay. This gave neither myself nor the management company anytime to investigate or rectify where possible. I have since spoke to the management company, and they too expressed their disappointment in not being contacted during your stay at the villa, despite them even visiting the villa to complete regular pool cleaning duties. The management company have gone on to explain that, in regards to the Internet, that if you had contacted them when you first experienced issues, they would have been able to investigate and if required, contact the internet company accordingly. No issues were raised by either the guest prior to yourself, nor those that stayed after you. The second issue you raised was about a cockroach in the kitchen, they have said that the house is sprayed for bugs regularly, however, they reminded me that Florida is a hot and tropical country and whilst, they do their best to eradicate bugs, there is always a potential that a door or window could have been left open (even for a brief time) and that the bug wandered in. They also found someone had brought leaves into the house, and the bug may well have been brought in with those. As it was a solitary bug, they said this is more than likely what happened. After your stay, they thoroughly inspected the villa and found no bugs either dead or alive. Finally, the beds, of which we have changed two of them only recently, the management company have investigated and been unable to find any protruding springs. They have said that beds/mattresses are always a difficult one, because comfort is often down to personal preference, some people prefer soft mattresses and others prefer hard mattresses, so striking the balance is always difficult. The manangement company explained that they take any and all issues in regards to the villa, very seriously and strive to deliver a great service, however, they have said that it is imperative that if a guest has any issue, to raise it with them as soon as possible.

Thank you so much for such a good review MIchael, and I will also speak to Mick and the management team, as they do provide an excellent response when things are not as they should be, which is really important. Thanks also for being a great guest and you and your family are welcome to return anytime.