Deck & Fire Pit: Cozy Pocono Mountain Home

Owner's response: "Audrey, we work hard to provide a clean and comfortable place for all our guests. We're sorry if we did not meet your expectations. - We can't control the wildlife around the home, and due to the surroundings, we do have some critters. We looked at the video and the door was left open for over 20 minutes, that would have allowed any little critters to get in. We did ask you to throw the blanket away, and we did call to see if you were okay. We're sorry for the inconvenience. - The photos in the listing are accurate, not sure why you feel they make the house and yard look bigger. What is advertised in the photos is true to size. - We also have no control over Mother Nature and if the wind blows there will be debris, part of the ambiance of our home is the metal roof.We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to deliver the 5-star experiences we are known for."

Hi Pastol, the homeowners work hard to provide an ideal stay for all guests, and we would like to share the following: - We want all of our guests to find the perfect vacation rental for their stay so we show all the rooms in the listing photos and state the square footage of the property so guests are aware of the size before booking to ensure it is the right fit for their needs. - The owners confirmed the heater works in the three-season room. In the winter months, the game room can get cooler, but the heater works and helps to keep it warmer. The owners do all they can to make the best possible stay, and we look forward to this property hosting many satisfied guests!