Bonnet Creek @ Disney. See the fireworks @ EPCOT from the resort!

I do apologize for the issue with your keys. It is very rare that we receive any negative feedback from this resort. As far as the room assignment goes, we do tell all of our guests the following: "All of the units at this resort are identical. They are all managed and assigned by the resort staff at check in. If you would like a specific view, floor or tower you may request it at check in. If they have it available they will make every effort to assign it to you, however, it is not guaranteed." I did see that you checked in during the night audit, very late. The later in the evening you check in does impact your room selection. Obviously, there are less rooms available for assignment later in the evening. The "premium views" go first. It did sound like you were pleased with just about everything else. You did receive avery nice unit at half of the retail price. I hope you will consider using our services again.