Mins to ASU & Downtown- Foxy on Felder

I'm happy to hear you enjoyed your stay! We hope to host you again soon!

Thank you for your review! Thank you for choosing to stay with us!

I am so glad to hear you enjoyed the home and the area! Thank you for reviewing and we hope to host you again soon!

I'm happy to hear you enjoyed the home. We hope to host you again if you are back in the area!

Thank you so much for your kind words! We appreciate the opportunity to host you!

We truly appreciate your feedback. Please know that we take all of our guests concerns seriously and will address this appropriately. We are glad you enjoyed your stay otherwise and hope to host you again in the future!

Thank you so much for your kind words, Natasha! We're thrilled to hear that you had an amazing stay and that our communication was helpful. We’d love to host you again whenever you're back in town. Looking forward to your next visit!

Please come back anytime, Annette! We are so glad you enjoyed your stay.

Thank you for your positive feedback! We're thrilled to hear that you found our home peaceful and clean. Providing a serene and tidy environment for our guests is always a priority for us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again for another great experience!

We are so glad you had a great birthday, Cherita! We would love to host you again in the future. Please come back anytime.

Thank you for your feedback, Michael! We're glad you enjoyed the location and the charm of the house. We apologize for the issues with the king mattress and TV—those are being addressed to ensure a more comfortable experience for future guests. We appreciate you bringing this to our attention and hope to have the opportunity to host you again.

Thanks so much, Brenda! This makes me so happy to hear! We would love to host you again in the future!

Thank you, Marian. Come see us again soon!

Thank you for your honest feedback, John. I am pleased you all liked the location and thought the home was spacious. I am so sorry for the inconvenience with the cleanliness issues. I have spoken to my cleaner and she has assured me she has done a thorough deep clean to the home so this should not be a problem for future guests. I will look into updating the kitchen and bath items. I appreciate your feedback. We would love to host you again in the future and redeem ourselves with a 5/5 star stay.

Thank you for your detailed review, Courtney! We’re glad the home worked well for your bridal party and that you enjoyed the location and new appliances. We appreciate your feedback regarding the pool and living space and will take it into consideration for future improvements.

We sincerely apologize for the subpar experience you had during your recent stay at Patriot Family Homes, Jeffrey. Your feedback is extremely important to us, and we regret that your expectations were not met. Cleanliness and comfort are paramount to us, and it's disheartening to hear that we fell short in these areas during your stay. We take this matter very seriously and will immediately address the cleanliness issues, ensuring that our property meets the high standards we aim to maintain. Additionally, we appreciate your comments about the furniture and flooring, and we will inspect these aspects to make any necessary improvements. We truly value your feedback as it helps us identify areas for enhancement, and we would like to make amends for your less than satisfactory experience. If you ever consider giving us another chance, we will do our utmost to provide you with a significantly improved stay. Once again, please accept our apologies for the inconvenience you faced, and thank you for bringing these concerns to our attention.

Thank you for your feedback, Vianne. We’re glad the location, room sizes, and kitchen worked well for your family and that you were able to enjoy your time together. We’re sorry for the issues with the master mattress, ants, and the kitchen faucet—since your stay, the faucet has been repaired, pest control completed, and the mattresses reviewed to improve comfort for future guests.

I'm sorry to hear about the recent issue with the cleanliness of the space after your visit. We appreciate your ongoing support and understand the importance of a tidy and well-maintained environment. I'll make sure to address this matter and ensure that future visits are up to the standard you've come to expect from us. If there's anything else we can do to assist or accommodate your ongoing projects in the area, please don't hesitate to let us know. We value your business and hope to continue serving your needs effectively in the future.

Thank you for sharing your feedback, Ricardo. We’re very sorry for the issues you encountered during your stay and for the impact it had on your group. We take these concerns seriously and have addressed the cleanliness, furniture, pool maintenance, and porch safety to ensure a safe and comfortable experience for future guests. We appreciate you bringing these matters to our attention and are committed to improving the property.

Thank you for bringing these issues to our attention, Jose. We apologize for the inconveniences you experienced during your stay. Maintaining a comfortable and fully functional home is our priority, and we regret that we fell short of your expectations in this regard. Rest assured, we have addressed these issues promptly to ensure they are resolved for future guests. Your feedback is invaluable to us as it helps us improve our services and accommodations. We appreciate your understanding and hope to have the opportunity to host you again under better circumstances.

Thank you for taking the time to share your feedback with us, Ryan. We apologize for any cleanliness issues you encountered upon your arrival. It is our utmost priority to provide a clean and well-maintained environment for our guests, and we regret that we fell short of your expectations. We appreciate you bringing the broken furniture to our attention, and we apologize for any inconvenience caused. We have addressed this matter with our maintenance team to ensure that necessary repairs are promptly taken care of. Regarding the cleaning lady, we apologize for any unusual behavior or noises that may have occurred during her cleaning. We will address this issue internally to ensure that our staff adheres to our standards of professionalism and guest comfort. We're glad to hear that despite these initial issues, you found the location convenient and that your overall experience was satisfactory. We value your feedback as it helps us improve our services and provide a better experience for our guests. Once again, we apologize for any inconveniences caused, and we appreciate your understanding. Should you decide to visit us again, we would love the opportunity to provide you with an exceptional stay.

Thank you for your detailed feedback, Danica. While we’re glad you appreciated the home’s beauty, we sincerely apologize for the maintenance, safety, and cleanliness issues you experienced. Since your stay, the window unit and kitchen faucet have been repaired, the pool area and deck railing have been secured, landscaping hazards have been addressed, pest control has been completed, and the home has been restocked with sufficient towels and improved lighting. Your comments have been taken seriously, and significant steps have been made to ensure future guests have a safe and comfortable stay with Patriot Family Homes.

Thank you for choosing Foxy on Felder for your recent stay in Montgomery and for taking the time to provide us with your detailed feedback, Jennifer. We sincerely apologize that your experience fell short of your expectations, and we deeply regret any inconvenience this may have caused you and your family. Maintenance Concerns: We are truly sorry to hear about the maintenance issues you encountered during your stay. We understand the importance of a well-maintained property for our guests' comfort and safety. We have already taken immediate action to address the rotted baseboards, broken tiles, and loose door knobs, as well as the broken switch plates near water sources. Additionally, we are implementing measures to prevent similar issues from occurring in the future. Cleanliness Standards: We are disappointed to learn about the cleanliness issues you experienced, including dirty floors, caked dust throughout the house, dirty windows, and stained couches. This does not reflect the high standards of cleanliness that we strive to maintain in all of our properties. We have conducted a thorough cleaning of the entire house and have reinforced our cleaning protocols to ensure that future guests do not encounter similar issues. Pest Control: We are truly sorry to hear about the pest issues you encountered during your stay. We understand how unsettling it can be to deal with pests in a rental property. Our pest control team has been notified, and we are taking all necessary steps to address the mouse visits and prevent any further occurrences. Communication: While we are pleased to hear that our team was responsive to your concerns during your stay, we regret any inconvenience caused by the last-minute request to fill out the booking contract. We understand the importance of clear communication and will review our processes to ensure a smoother experience for our guests in the future. Partial Refund Offer: We apologize for any confusion regarding the partial refund offer and the condition of the property. Our intention was to offer a gesture of goodwill to compensate for the issues you encountered. We understand and respect your decision to prioritize honesty and transparency for future travelers. Thank you for bringing these issues to our attention and giving us the opportunity to address them. We hope to have the chance to regain your trust and welcome you back for a more enjoyable stay in the future.

Hi Charlie! We are glad that you enjoyed our home. We agree that it is a very cool house with a lot to offer. Thank you for choosing to stay with us!