Vermont Mountain Retreat: The Antler House

Owner's response: "Chris, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. - We emailed you the door code and arrival instructions 2 days before your arrival, we don't know if you check your spam email but sometimes those emails go there. We provide this information to all our guests in a timely manner. - We apologize that not all items were stocked when you arrived it was late in the day and the housekeepers were not able to come back until the following morning. We were there early and did not make you wait 24 hours. - We keep salt for the driveway and stairs in the exterior closet available for use when needed. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests. We will continue to deliver the 5-star experiences we are known for."

Thank you for choosing our property for your family vacation, and for taking the time to share your feedback with us. We're delighted to hear that you found our property to be great overall and very clean. Your comfort and satisfaction are our top priorities, and we're pleased that we could provide you with a pleasant stay

Thank you for choosing to stay at our cozy chalet for your recent ski trip, and for taking the time to share your feedback with us. We're delighted to hear that you and your group had an enjoyable stay overall, and that despite the size of the house, there was plenty of room for everyone to relax and unwind during your ski vacation. We appreciate your feedback regarding the kitchen appliances and tools. Ensuring that our kitchen is equipped with the necessary tools and appliances for our guests' convenience is important to us, and we will certainly look into updating these items to enhance the overall experience for future guests.

Thank you for the wonderful review. It was a pleasure having you and your family staying at the house.

Thank you for choosing to stay at our cozy mountain-chic house and for sharing such detailed feedback with us. We're thrilled to hear that you enjoyed your time with us and found the property to be great overall. We're delighted that you appreciated the upgraded finishes, thoughtful design, and comfortable furnishings, as well as the convenience of amenities such as the sauna and gaming system, which were perfect for unwinding after your ski and snowboard adventures. It's wonderful to hear that the bunk room was a hit with the kids and that you all enjoyed the peaceful surroundings despite being close to the main road. We apologize for the intermittent sewage/sulphuric odor issue you experienced during your stay. Rest assured, we take such matters seriously and have addressed it promptly to ensure a more pleasant experience for our future guests. We appreciate your understanding and patience in this regard. Regarding the stocking of supplies, we apologize for any inconvenience caused. We will certainly take your feedback into consideration and ensure that our property is adequately stocked to meet the needs of our guests, especially for longer stays and larger groups. Thank you for bringing these matters to our attention, and for your understanding and patience. We're glad to hear that overall, you enjoyed your stay, and we hope to have the opportunity to welcome you back for another memorable stay in the future.