We enjoyed our stay overall and the home had plenty of space for our family, but there were several issues that made the experience disappointing. The biggest was the ant problem, which was pretty disgusting and something we dealt with throughout the stay. We also found quite a bit of existing damage to furniture, walls, chairs and other areas of the home. Nothing was mentioned beforehand, which made me nervous about being held responsible, so I took numerous photos and contacted management to document everything.There were no pool toys or fun pool items provided, so we purchased our own. There were also no sheets for the crib. The Wi-Fi was very weak, causing TVs and systems throughout the house to take forever to load, and several beds made concerning noises just from sitting on them.Getting in and out of the gated community was confusing at first until a staff member finally explained the process. Unfortunately, that interaction also made me uncomfortable because he began hitting on me and even asked about my shoe size.For a vacation home of this size and price, I think more basics should be provided, such as soap, dishwashing liquid, adequate towels and other essentials. Charging extra for pool/hot tub heat was also disappointing, especially since we still had to wait about 30 minutes for them to heat up each time.We did make great memories and enjoyed the home, but better maintenance, communication and attention to basic guest needs would make a big difference.