COMPLETAMENTE Renovado 2023, Frente Directo al Golfo, ¡Vistas al Golfo desde cada habitación!

Thanks so much! We are undergoing elevator renovations right now in the off season to make them like new again :-) Can't wait to see how they will look!

Thank you so much for this lovely review! It’s my happy place and I love happy guests finding it as a happy place, too :-). I wish the timing of the renourishment had not affected your trip but am **very appreciative** that you were able to roll with it. I hope you can come back soon and see the lovely (mucho bigger) beach (and not have to deal with heavy equipment/beach blockage!) Thanks again! :-)

Thank you for your thoughtful review, Lisa! We do love our home at the beach. I wish I lived here full-time! ;-) I do want to note: I am so sorry you experienced issues with the TVs. I need to do a better job of explaining how to access the channels (it's definitively not intuitive!). I will update my condo info email with better details!!! I'm like you: I almost never have the tvs on, so it's not something I think about a lot! Jeanne

Thank you so much for the kind words!! The master bedroom mattress is actually a recent upgraded mattress. It’s our favorite memory foam brand, but it’s the “firm” version. We have the soft version in our guest room and the medium version on our bed at our other home. I agree, the medium is more comfortable for me. Hubby disagrees and likes the firm, ha!!! I have been thinking about switching out the firm into the guest room and replacing the master with medium. I’ll show him this as well :-) Thank you!

David, I am terribly sorry you felt you had an inadequate experience. :( 1.) We could not find anything wrong with the hot water. Our maintenance department and HOA documented that the water in our master bath was checked twice during your stay (these service requests are paid for by me) but they responded they could find nothing wrong and that the guest might not be turning the temperature up properly. Also, I arrived shortly after you left and the very first thing I did was go check the hot water in the master. Not only was it hot, I had to turn the temperature down because it was *too* hot. Our building uses a boiler system (we don't have individual hot water heaters) so any hot water coming into the unit is from the **same source**. If the kitchen has hot water and the guest bath has hot water, then the master also has hot water. 2.) We have 26 acres of property and parking that extends from the tower building all the way to the last mid rise building (7 buildings total). This is a lot of available parking - and we don't really have anywhere available down the road, since there isn't really a road to park on. Did you mean you had to park at our resort, but couldn't get a spot close to your unit? Sometimes that does happen on holiday weekends, but I've never seen it where there isn't a parking spot available on site. If so, that was indeed unusual and unfortunate, but absolutely not the normal/average experience. 3.) The last issue hurts my heart greatly. We take great pride in our unit, and I will most definitely be discussing this with our housekeeper. a.) There is brand new furniture in the guest room. Along with that, there is an older nightstand in the corner, for overflow, that, when I came in, noticed a previous guest had misaligned /bent the railing on one of the drawers. I fixed. However, I will just throw away that small nightstand since it's not needed anyway. b.) There should never be sand on your feet when you come in, nor any spots on a bedspread. I didn't notice any spots on my arrival the day you left, but we do have two of the exact same bedding so that my housekeeper can switch out if she encounters an issue when cleaning. Maybe she had switched out before I arrived, but she absolutely should have before you arrived had they been soiled. Again, I will most definitely be taking this up with her and her crew ASAP! We'd love to have you again, reach out to me directly and let's see what we can work out. I do wish I had known about the sand/bed issue because I would have sent the cleaning crew back immediately!!! I am sorry for this.