6/10 OK
Caroline D.
23. huhtikuuta 2024
Hyvää: Siisteys ja sijainti
Huonoa: Sisäänkirjautuminen ja listauksen paikkansapitävyys
Beware of stairs and 10 digit door code
I never write bad reviews but wish I would have known about this issue. Arriving after a long drive, my 84 year old dad and I, parked and loaded up the luggage cart only to find out the elevator was not working. Each section of 20 units has their own elevator, you can’t move from one section to the next. I called vacasa immediately and instead of informing me that it had been out of commission for over a week they told me someone would be right out. We walked up to the 4th floor only to find out the 10 digit door code did not work. After 20 mins on the phone we finally got the code to the lock box and the key to the door did not work. Finally 40 minutes later, we had a new 10 digit code. The unit was so nice, clean, and the views are amazing. The kitchen had everything you could ask for but the hike up the stairs to the 4th floor, 4 or 5 times a day really made it hard for my elderly dad. Just wish someone had been honest with us to let us know about the elevator problem. Also it’s very hard to remember a 10 digit door code! Occasionally vacations are meant to leave your phone in the condo and relax on the beach, but not when you have a 10 digit code. This is by no fault of the owners but vacasa, the property managers could have done better
Caroline D.
Yöpyi 3 yötä huhtikuussa 2024
