4/10 Huono
Jennifer L. S.
1. toukokuuta 2024
Hyvää: Sisäänkirjautuminen, sijainti ja listauksen paikkansapitävyys
Huonoa: Siisteys ja viestiminen
AN UNHAPPY ANNIVERSARY TRIP
When we arrived, the first thing we noticed was how dirty the pool was. The next day my husband had to clean it. We called 30A Vacay to assist. No one came to clean the pool nor did they ever say it had been cleaned before we got there, until after our stay when I complained again. Four days and no one came or called to check if anyone came. My husband had to clean it.
The outdoor area downstairs had dirt and leaves everywhere as if no on even came to blow it off to make sure it was clean. They sent pics saying it was all clean upon our arrival, but there's no way it was that dirty in just hours. I even asked before we arrived to make sure the home was clean and ready for us if it sat for a while since the last rental. I have asked for them to refund our cleaning fee and they will not, so I am writing this review.
The beds felt like we were sleeping on a trampoline. They were hard and caused our backs to hurt every night. Maybe this review will help them treat paying guests with more courtesy. No one EVER came to check on our complaints. All we heard was "we've notified the tech." Poorly managed.
Grayton Beach is beautiful, as are the surroundings. But for the lack of attention to their guests by this management company, we had a great time.
Jennifer L. S.
Yöpyi 4 yötä huhtikuussa 2024
