We were really looking forward to our stay on the river. When we arrived the door to the camper wouldn’t open, we thought it must be locked. The owner responded quickly to that call and told us pull hard “someone had slammed it prior and it was a little broken”. I’d also asked about the float in the water not being fully inflated and was told “it had been that way for 2 weeks” and it would still be fun to be on and use though he’d come the next morning to try to get it inflated. (Why not before when you knew about it?) Back in the camper, the AC in the back bonus room where the beds are, wasn't working when the thermostat said it should be. We had questions on the amount of water and showering for 6 people based on the hook up situation and not being a full hook up from what we could see. The owner was not answering our calls, messages, or texts at this point so we waited. While waiting we discovered dead bugs all over the bathroom floor and realized the door issue was actually a safety issue as it took people to finally get it to open again to go out after we’d closed it. Unfortunately the owner was not responding, so we called Vrbo (there were too many problems to stay). The owner did finally message back but any further interactions we had were defensive and changing stories/excuses for not being available so none of us truly know or trust what was going on. I’m glad VRBO backed us with their guarantee but it still ruined the trip for our family and friends.