Very easy check-in with great pre-arrival details, restaurant recs, and contact from the owner. Fantastic location on side of mountain. Unit was fairly clean though kitchen cabinets and drawers could use some attention and some of dishes and pans were dirty. Overall, comfortable unit for 2 families traveling with kids ages 5, 6, and 7.
Unfortunately, there was a problem with the seal of one of the windows in the bunk room - we were there during a very windy and cold weekend and it snowed about an inch on the windowsill. We blasted the heat but could not get the temp of that room above low 60’s. Owner mentioned a space heater but didn’t make a difference. Had to relocate the children. Far from ideal situation for the price we were paying.
Also, checkout was demanding for both high price of rental w high cleaning fee - we had to start dishwasher on quick cycle (no problem at all), refill supply of firewood from across the parking lot (ok, but odd), and also put in a load of laundry before we left because cleaners had a tight turnaround. Felt like the owner was rushing us out as he mentioned a few times that other guests were coming that afternoon so we needed to be out by 11 sharp (and finished w all our chores by then). Cleaning fee seemed high for all these requests on top of our having to relocate the children for the window issue which led to even more clean up. Unfortunately, never got an apology or acknowledgment of the issue. I understand things happen, but as an owner, you should probably acknowledge that something’s amiss if there’s an inch of snow in the room.
Overall though, it was still fun and if location is a priority, it’s a great spot on the mountain.