4/10 Huono
Meghan G.
29. heinäkuuta 2022
Hyvää: Sisäänkirjautuminen ja sijainti
Huonoa: Siisteys ja listauksen paikkansapitävyys
Vermont vacation
I have truly hesitated to leave a review because I know how hard it can be to deal with the ups and downs of renting your home. That being said after weeks of spending hours on phones and emails I now feel that we have been treated very unfairly. We now the area well so was excited to find a house in this particular location. The house is in need of some maintenance. We entered the house which had webs around, lots of dead bugs in the bathroom and ants through out the kitchen. We also found mice droppings in the bed. We cleaned up ourselves and dealt with these issues. After two nights a smell of sewer or a dead animal started to come through the house. It got to the point that we had to call a management company. They came out to try and find the source. He brought ant cups and believed it was in the pipes because the house had not been occupied in awhile. That being said we had run the water for awhile before he came and could not get rid of the smell. We closed one of the downstairs bathrooms and flushed the system. We ran out to meet family and when we returned the smell had gotten much worse. My one son left the place and went home because it was so bad. We could not leave because we were meeting family in the area. The last two nights of the vacation we moved all of our things up to the first floor of the house. The smell in the three downstairs bedrooms and bathrooms was so strong that the kids spent the next nights on the couch and we all shared one bathroom. This is our first time renting from this company. I have spent hours on the phone trying to receive what was responsible compensation for a vacation that really turned out to be a disappointing experience. Our one vacation was wrecked and what the response has been is less then acceptable .
Meghan G.
Yöpyi 4 yötä heinäkuussa 2022