6/10 Kohtalainen
Jocelyn H.
16.9.2025
Hyvää: Siisteys, sisäänkirjautuminen, sijainti ja listauksen paikkansapitävyys
Huonoa: Viestintä
This was our second week-long stay at this property. Our first visit was great with no issues but also no owner interaction. During our second stay, however, we had a very poor experience with the owner.On our third night, a loud septic alarm went off at 1:45 a.m. from a locked closet we couldn’t access. It continued until morning, preventing any sleep. The owner did not respond until 7:30 a.m., when she explained what it was and told us it was a septic holding tank alarm and we could not unplug it (even though we had no more info to gain from it) and it wouldn't go off again for 6 hours. Less than two hours later, it went off again as we were trying to get back to sleep. I unplugged it to rest and received a sharp text from the owner saying she could tell it was unplugged. When I explained, she offered no apology.That evening the alarm went off yet again. The owner didn't know if the tanks had been serviced and only then told us we could unplug it. The next day, she confirmed the tanks had been emptied but implied I had not followed instructions, even though I had not been told the issue was resolved.We lost an entire night of sleep due to an alarm we couldn’t access or silence, and the owner offered no acknowledgment or resolution beyond saying it was “part of lake life.” While the location itself is nice, this experience and the lack of support left us very disappointed, especially for a property of this price and as a repeat guest.
Jocelyn H.
Yöpyi 7 yötä elokuussa 2025
