A little confusion with getting our passes at the gate, but the host was prompt with a response. The host made sure we were able to get into the home safely considering the snowy icy conditions. Home was clean upon arrival. The first night was really cold in the house because we missed the message about the baseboard heaters. Kids noticed there was a pool table on the underside of air hockey table, but pool sticks and balls are not available. They played many air hockey and pac man games for downtime entertainment though. I would like to note there is also no downstairs access to the hot tub, so it was a very cold slippery walk up a flight of steps to the back porch upstairs. Kids didn't seem to mind, but too dangerous for these older bones. The kitchen has the necessary tools to make meals and has plenty of space for multiple people to move around. Ice machine didn't seem to be working, but we just grabbed a small bag of ice from the store. It was a nice clean place to lay our heads and spend time together. Enjoyed watching the neighborhood deer frolic through the yard. They are everywhere. Suggestions would be for the host to have some local activity fliers in the home and cleaning supplies for us neat freaks who clean up daily. We had a great winter wonderland time.