The house is a lovely house as described and I would love to give 5 stars, but Vacasa are the worst company I have ever dealt with. Totally ignore any e mails, when I telephoned more than 10 times you receive the same dialogue, they are very sorry for not getting in touch and will look into the issue and get back to you, but they never do. Fortunately, we did not have major issues with the house, but I wished to extend my stay by 3 days which took over a week and many e mails and calls to do. They then put the price up and charged extra for cleaning!
No DVD player or Blu Ray as advertised contacted Vacasa but ignored all e mails.
No basic cable TV.
Be warned if you are renting from the UK you will have to pay to watch basic TV.
Had an issue with the residents next door regarding the garbage cans and where they should be stored but again contacted the local agent, a very late e mail from her but no advice as to what to do.
Total lack of basic information in the house.
Conclusion 5-star house managed by a zero-management company. Who are very efficient at taking the money.