6/10 OK
Toni s.
7. toukokuuta 2024
Hyvää: Siisteys, sisäänkirjautuminen ja sijainti
Huonoa: Viestiminen
A Condo With A View
This condo has a great view and it was the reason that I choose it for a long-delayed vacation. The condo was clean as advertised, which was very important to me. Although, the condo was "updated", the ice maker in the refrigerator didn't work and we had to use the one on the counter that didn't make ice very fast or a good quality. We brought ice in for our needs. In 45 + years of staying in condos; motels and beach houses, I've never had a commode seat become detached from the base. My husband and I are not overweight. When I informed the manager (?) of the problem, she discussed everything, but why I sent the email. I had to clean the coffee pot because it had coffee grounds in the back. Her responses were delayed for every email that I sent her. She was on vacation and service was hit and miss was her paraphrased response. I was very frustrated by the slow and sometimes non-response to issues that needed addresses ASAP, i.e. broken commode. The condo was supplied with appropriate equipment to cook in. We don't cook on vacation. Last, there is a long list of guest responsibilities that had been posted on the refrigerator for a long time. The edges of the paper were starting to curl. You might miss it, if you don't look closely. I sent the manager (?) a note that we were leaving a day early. I didn't hear back for hours and when I did, it didn't address that were leaving and answer my exit questions. She finally did respond, but we were on our way out.
Toni s.
Yöpyi 4 yötä huhtikuussa 2024
