4/10 Huono
Lisa G.
23.11.2025
Hyvää: Sisäänkirjautuminen ja sijainti
Huonoa: Siisteys, viestintä ja listauksen paikkansapitävyys
We stayed here for the second year in a row because we like the layout and location, but unfortunately many issues we experienced last year were still present, and several new ones arose. When we arrived, there was no hot water in the kitchen, a device in the garage beeped daily, and the pool vacuum repeatedly malfunctioned or ran above the waterline because the water level was not high enough. A broken gutter meant that when it rained, water pummeled the pool deck, which was excessively dirty and got worse the more it rained. Cleaning was again below expectations: dirty dishes, dusty surfaces inside and outside, very dirty floors, and a grill that needed to be deep cleaned before use. The washer & dryer also needed cleaning before use, and supplies like garbage bags and toilet paper were enough for about 3 days of our multi-week stay. Several items needed attention (shower door off track, coffee maker needed descaling, slow ice makers, dull knives, worn towels, etc.). Basil did respond to messages, but not to our satisfaction and we spent a significant amount of our vacation managing issues and feeling stressed about how our concerns were treated. The home has potential, but consistent maintenance and better cleaning are needed to justify the price.
Lisa G.
Yöpyi 21 yötä marraskuussa 2025
