Rest-a-Shored-in Ground allas Plus monia muita mukavuuksia

I will respond to this very unfair and misleading review with total honesty and transparency.Both my wife and I spare no expense in keeping our rental house/2nd home clean, pristine and updated for our many guests many of whom are repeat renters and some of whom rent 2 or 3 times per year.As I believe anyone can see from the many pics and 5 star reviews available, the house is very well appointed with many amenities and has all flat screen tv`s in all rooms throughout the house and also as stated in many reviews kept in a very clean condition, I am both very easy to work with and am available by cell phone 24/7 for my renters always willing to spend any amount of time giving recommendations about the area to them. I will however take full responsibility for neglecting to give the renters advance notice of a sudden, urgent and necessary electronic lock repair . We left the day of their arrival after spending 4 days doing a deep clean at the house.. On the morning of our departure the electronic lock on the outside owners storage room failed and the door could not be opened. Inside of that room is located the electrical panel box per code requirement which needs to be able to be accessed at any time should any breakers in the house trip. I believe I did what any responsible owner would have done and had it addressed asap for my renters sake. I Was faced with a sudden family medical emergency the next day and overlooked giving the renters advance notice of the necessary repair. I did contact them with an apology and an explanation of the needed fix and that I was very sorry for not letting them know ahead of time.. This was a pure emergency situation and not scheduled maintenance which I would never do during a renters stay .The wife did not seem to either care or understand and only complained about the stormy weather they were having and that the mattresses were uncomfortable. I replaced all of the rental furniture package bedding a few years ago with all upgraded mattresses at a considerable expense to me and have never had a complaint before.. As for being told the repair would only take a few minutes,,a total lie. No electronic lock could ever be removed,replaced and reprogrammed in only a few minutes. It was a 3 hour job done outside of the house on the ground level storage room door.As for THE NOTES ALL OVER THE HOUSE another misleading statement. Only a few notes on the refrig stating when to put out the trash and recycles, asking renters not to pour grease down the drain, not to clean the new corian counter tops with any harsh cleaning solution and where the fire extinguishers are located for their safety. All rental homes should have such notes and most do.99% of my reviews are 5 star and their are many of them.. I would venture to say that this was all a ploy to get money back for experiencing bad weather which the wife also complained to me about when I called them to offer an explanation and apology for my missed call.

Thank you Sue for your kind words. Phil