2/10 Hirveä
Ashley B.
20. heinäkuuta 2023
Huonoa: Siisteys, sisäänkirjautuminen, viestiminen ja listauksen paikkansapitävyys
Terrible Experience! It was a scam!
I booked the rental a week before my stay on Vrbo. The money was taken from my account, but I hadnt heard from the owner. I hadn't ever used Vrbo, So on the day of my stay, my family (82 yr old grandfather, almost 60 yr old mother, aunt and I) drove 2 hours to the house while messaging via the app and calling the nunber listed. The first call was answered then hung up. After that the owner didn't answer. We made it to the address but when we arrived another family was there because they had rented the home for the entire month on another rental site tgat starts with an A. The family said they had been in contact with the owner, but he stopped replying to them when they called to complain that the AC wasn't working and the power wasn't staying on. It was 4th of July weekend and we kept calling because we had nowhere else to stay. Vrbo couldn't find us anywhere to stay either. So we had to drive 2 hours back to a family members home at 10 PM. We didnt make it home until Midnight! My grandfather was exhausted and uncomfortable. It was a terrible experience and when the owner finally called back, hours later, he took no responsibility and he tried blaming Vrbo for accepting the reservation. I would not recommend this owner or this listing. It was a scam! He had my money in his account and didn't let me know it was already booked.
Ashley B.
Yöpyi 2 yötä heinäkuussa 2023
