1 makuuhuone, 2 kylpyhuonetta, vuodepaikkoja 8, 2 king-vuodetta, 2 queen-vuodepaikkaa, täydellinen keittiö
Paikan päällä olevat palvelut
Lemmikkejä ei sallita
Asiakkaiden enin sallittu määrä: 8
100 %:n suuruinen hyvitys, jos varaus peruutetaan vähintään 30 päivää ennen saapumispäivää. 50 %:n suuruinen hyvitys, jos varaus peruutetaan vähintään 14 päivää ennen saapumispäivää.
Vauriot ja lisäkulut
Olet vastuussa seurueesi majoitustilaan mahdollisesti aiheuttamista vaurioista vierailusi aikana.
Very nice view and cabin.
The pool table needs work BAD but,.. Everything else was great about this cabin and property. Very nice place.
Thanks for your review and your feedback. Very constructive. I would like you to know that we are getting the pool table recovered this spring. Thanks for booking and I am glad you guys had a good time.
Beautiful views and family fun
We found the property to be exactly as advertised, clean, spacious, with tons of options for family fun and relaxation. My main considerations in looking for a place to stay were the view, a hot tub, pool table and proximity to Pigeon Forge. The cabin is situated about a five minute drive off the parkway, easy to access and everything worked perfectly. We loved the hot tub and pool table and found the arcade game as an added extra fun bonus. We brought cornhole and playing cards but never got them out because we had so much fun with everything else. The owner was very responsive and provided detailed information for us to make check-in and check-out seamless. We will definitely vacation here again! Thanks again!
My family shared this cabin with another family for a few days to get the kids out of town before school starts back. The check-in process was very easy. I had an email in my inbox early on the day of check-in with the code for the door. The cabin was clean and seemed relatively well taken care of. Great views of the mountains! There were a few things that did not go as planned but the owner took care of them immediately. The issues were that there were no linens for the sleepers sofa which made things interesting for our first night. I messaged the owner and he sent the cleaning company (he explained that he had just switched to a new one) with linens the next morning. The other issue was the hot tub.. We turned it on and it barely has any jet pressure and started leaking a large amount of water on to the lower deck. We notified the owner and he sent a repairman ASAP. The repairman said the hot tub would have to be moved to be repaired so we were really unable to use it during out stay which was an inconvenience as we paid a fee to use and the kids were pretty bummed out. The owner is very responsive and took care of issues in a great amount of time. This cabin is in a neighborhood setting with plenty of space between each cabin for privacy and equipped with pretty much everything you could need. We definitely got some great use out of the pool table, Foosball table and arcade games. Overall, we had a great time at the cabin once the kinks were worked out. The kids enjoyed the playground and it's located very close to Dollywood and PLENTY of other family fun things to do.
Better options available
The cabin was dirty. The Hammock advertised was there but was in the trash. Cannot watch the TV in the main bedroom because a gigantic bed post blocks it. The shower on the 2nd floor is cramped as if it was inside an RV. The deck is unsafe seeing I found termites and loose boards. The steps leading to the entrance are rotted and broken. The 2nd deadbolt that locks and unlocks only from the inside was broken. The owner doesn't think it's important on a rental but when you have maintenance and the owner having access to the property with a door code it is extremely important for peace of mind while you and your family are inside asleep. Overall horrible stay. VRBO even recommended I charge back my credit card when they weren't even able to reach the owner. BEWARE!
Its unfortunate we have to share our cabin with inconsiderate people like this. VRBO never called me about these guests. However I did get a call from some nearby family at 1:00 AM in the morning staying at the resort asking me to please call my current guests and asking if I could quiet them down. It seems they were drunk and belligerent and would not let anybody in the resort sleep. These were the kind of people we are dealing with here.
We have a standard size shower stall in the 2nd floor bathroom. I took the hammock down because it was old and was beyond its useful life. I use a professional cleaning company called property Sense and have not had any other complaints about the cabins cleanliness. I currently have a work order in to rebuild the deck steps.
Also had missing pool balls after these guests left.
Not what I hoped for
We stayed at this cabin as our first trip to Pigeon Forge. Upon entry it looked similar to the photos. However, we immediately noticed that the computer didn't work, The arcade advertised did not work, the air hockey table was very beat up and didn't work well. Then to add insult to injury the hot tub did not work, and after calls to the owner who assured us it would be fixed before we left we never got to use or enjoy it either. The cleaning staff did so well that there was a dead bug on the stairs and a roll of toilet paper shoved down in one of the pool table pockets. The bed upstairs was so uncomfortable my 13 and 14 yr old couldn't take it. The pullout couches were equally uncomfortable. The only ones who slept ok were my husband and I..Our bed was ok. The bathroom in the master is nice however, the jacuzzi tub is not there it is upstairs in a more public setting where we couldn't enjoy it. The kitchen was nice but the pans were warped and impossible to cook on. There was a great playground across the street that was convenient and fun. The view was amazing and we loved it. Overall it would have been better if all the things advertised would have worked. We got this cabin due to all it's amenities and when it rained the entire time we were in Pigeon Forge we had to leave the cabin daily because there was really nothing to do. The pool is also miles away ..it is at the bottom of the resort area and this cabin is at the top. My children were asking to come home by day 2 which is never a good thing. The owner seemed nice and pleasant to deal with but with nothing working I was just out a lot of money and had an unhappy family. I won't be back.
It is unfortunate some of the things were not working during your visit. I have since upgraded all or most of the things on your list. The air hockey table has been replace by a brand new foosball game and the arcade game has been replace with a brand new multi-game arcade system. As far as the cleaning goes we have since brought in a new property manager with professional cleaners. As far as the hot tub goes I am sorry it was on the fritz during your stay. I did call the service company when we figured we could not get it to work by resetting the controls. It is unfortunate they did not get it working sufficiently before your stay ended.
Golf: 1 golf Couse 2 mailin päässä, toinen 8 mailin päässä
Ski: Ski OverGatliburg