8/10 Hyvä
Jeffrey M.
4.9.2025
Hyvää: Sisäänkirjautuminen, viestintä, sijainti ja listauksen paikkansapitävyys
Everyone has their own opinion as to what is considered clean. For us, our initial impression was the condo was not clean, at least in our minds. Hair and finger prints everywhere from the tubs to the bathroom walls. Bedding was stained and musty smelling as well as the towels. We did throw the towels and some bedding in the wash while we were there to help out. That said, the condo was well equipped for the cost of the week, especially compared to other condos in the building. Yes it is dated but it was well equipped and we expected it to have the dated charm of 1980’s Hawaii. The safe in the unit was also of vintage 1980 and it required a quarter to use it ….which actually jammed the safe and we could not get the key out. Luckily we did not have anything in it as we did not trust it just by how old it was.The condo owner/host, Regan, was fantastic to deal with. She was mortified when we contacted her upon our arrival with our concerns. She did what she could from afar for us and we did appreciate her prompt communication with us. She even tried to get a new digital safe for us to use but it would not have arrived in time. She did give us a little refund which was not necessary but appreciated. She also followed up with her cleaner and then circled back to us to let us know. Either way, our vacation was still fantastic and I am satisfied the owner will take care of these concerns for her future guests.
Jeffrey M.
Yöpyi 7 yötä elokuussa 2025
