6/10 OK
Mary K.
15. heinäkuuta 2023
Hyvää: Siisteys, sisäänkirjautuminen, viestiminen ja sijainti
Disappointed
Home had nice furnishings and comfortable beds. Main floor master bath had no cold water, unable to be fixed during our stay so of no use. 12 repairmen came and neither could fix or provide cold water to the shower or sink. Kitchen sink had no cold water. Main floor dryer stopped working, unable to be fixed during our stay. Kitchen was inhospitable, no sponge, no trash bags, nothing of use for the week other than salt and pepper. 2 coffee makers but not a single filter. Blender base but no blender to use (had to purchase for reimbursement). Freezer ice maker did not work, was fixed during our stay. Main floor master had large water stain and peeling plaster on ceiling, large patch on upstairs master bath wall. TVs in home did not operate properly and had inaccurate directions. No soaps or amenities in any of the bathrooms. Upstairs master bedroom did not have pull cord for ceiling fan speed or light, no overhead light in room only one table lamp for use. Cleaning directives prior to leaving wanted us to wash all bath towels, beach towels and sheets for a 4 bedroom, 3 bath home with 7 adults for a week, as well as pay the cleaning fees. This equates to 6 loads of laundry prior to check out and no laundry soap provided until I called and asked for some to be dropped off.
Unacceptable. Did not get the full use of the home that we paid for.
Mary K.
Yöpyi 7 yötä heinäkuussa 2023
