Unit and property were clean and checkin was easy. Two cons: too many emails and negative checkout process. LOTS of emails pre, during and post stay…remember all the rules, you cannot checkin one minute before 4 pm., are you going to arrive after 4? Are you going to checkout before 10 am? Remember to strip beds, do dishes and take out trash, if you checkout early, let us know, etc., I was on vacation, I signed the docs with rules, I have rented the unit from 4 pm until 10 am, leave me alone! The emails felt like they were hovering and if I have to work that hard for checkout, why charge such a high cleaning fee? In summary, I would not recommend if you want a relaxing place to stay that feels like your home vs. the rental company’s.