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Thank you for your review! We're so glad the property worked well for your mini brother reunion and that you had an enjoyable stay. We appreciate your feedback about the circular staircase. We're happy to hear it wasn't an issue, and we'll take another look at our listing photos to make sure that feature is clearly represented for future guests. We hope to welcome you back again soon!

We’re sorry to hear that you felt the cottage did not meet your expectations. We take our guests’ concerns seriously and always want to have the opportunity to address any issues during a stay. During your visit, the only request we received was for additional towels, and we promptly delivered 16 additional towels. No concerns regarding the cleanliness or condition of the cottage were brought to our attention, either during your stay or to our housekeeping team. Had we been made aware of any issues, we would have been happy to address and correct them while you were here. We strive to provide a clean, comfortable, and well-maintained cottage for every guest, and we’re disappointed that your experience did not reflect that.

Thank you so much for the kind review! I’m really glad the condo had everything you needed and that you enjoyed the location. It was a pleasure hosting you, and I truly appreciate the great communication. You’re welcome back anytime — I’d be happy to host you again!

Thank you for the great review! We’re happy to hear everything was set up well and met your expectations. It was a pleasure hosting you, and you’re welcome back anytime.

Thank you so much for your thoughtful review! We’re so glad you felt welcomed and had everything you needed for a great stay. It’s wonderful to hear that you enjoyed the wooded views, the privacy of the cabin, and cozying up by the fire — that’s exactly the kind of relaxing escape we hope our guests experience. We appreciate your feedback about the interior as well. While the cabin does have a bit of classic charm, we’re happy to know you found it clean, functional, and comfortable. Comfortable beds and a well-stocked kitchen are priorities for us, so it’s great to hear those stood out during your visit. Thank you again for staying with us. We’d love to welcome you back for another getaway anytime!

Thank you so much for being our guest. We love hearing that you had a great stay. We would love to have you back. Just give us a call and we would be happy to offer a great guest discount!

We are so glad to hear you enjoyed your stay. Please come back again!

Hi Florence, Thank you for the great review. We are so happy that you enjoyed your stay and the house was cool and comfortable. We would love it if you would visit again.

Hi Sue, We are so happy to hear you enjoyed your time at Hideaway. We are looking forward to your upcoming stay in August. Please let us know if there is anything we can do to assist you with that stay. Have a great day!

Hi Mollie, Thanks for being our guest! While we were speaking on the phone, you explained how much you enjoyed your stay. We were a little confused as to the one star and you mentioned that was in error and you would correct that. We would certainly appreciate it if you would do that. Have a great day!

Hi Melissa, Thank you so much for the review and for being our guest. We are always happy to hear our guests had a great time and enjoyed the property. The atmosphere at Contemporary Hideaway is one of our favorites!

Thank you so much for the review and for being our guest. It is a great property in a great location. We hope you will visit again.

Hi Rob, Thank you for being our guest and for leaving a review. We are happy to hear you enjoyed the pool and had plenty of room. We will have maintenance go out and take care of cobwebs and leaves. We apologize for the branch and will have that taken care of as well. We will have the mini splits checked as well. Thanks for letting us know.

Hi Sally, Glad to hear everything was nice and clean and that you felt at home. We wish you would have called us about the TV - we would have sent maintenance right over to get it going for you. Thanks for the review and for being our guest!

Hi Jane, The heating was checked prior to your arrival and everything was working fine. The heating units are very new. Wood racks are filled once a week- we certainly would have someone brought more if you had alerted us it was low. The unit is thoroughly cleaned before each guest - we apologize that the tissue was overlooked. There is a printed unit guide in the home with local information and a complete hospitality app in VRBO for this property. We have no idea what pool you are speaking of. The pool pass is for the indoor and outdoor pools at Schuss and Summit Villages and they have been up and running daily at all times. The information provided in VRBO gives very specific instructions on what pools are available and the hours. We encourage you in the future to read all the information provided for the property you are booking.

Hi Denise We are disappointed that you did not bring any of your concerns (except needing more towels) to our attention while you were at the property. They would have been addressed immediately; improving your stay. We will address them now. The house is located in a deeply wooded area. As you must know we have no control on when the trees choose to keep or shed their leaves. The pictures taken reflect the property on that particular day. Thank you for letting us know about the furniture. We will certainly pass that along. Spiders do tend to sneak in when one is not looking, especially as the weather is turning colder. We will have housekeeping take a closer look and relocate them back outside. We will also have housekeeping take a look at the deck furniture. Rainy, windy days certainly do messy up the outdoor decor - we will address that and make improvements. Brand new frying pans would have been delivered to your door if you had let us know. We have a large inventory of kitchen/home ware ready for replacing any items as needed. The door wall screen is a challenge. It is an unusual size and a previous person/guest took it with them; never to be seen again. We are actively repairing it, and trying replacement doors as we find ones that may work. We were happy to bring you more towels. The TV service depends on each guest to log into their own personal accounts and then log out on departure. I'm sure you understand that each guest's viewing preferences are different. What may be appropriate for one guest, might not be for the next. The internet password for the wi-fi has not changed since the property came on rental many many years ago. Obviously, we cannot control the size of the showers. There is extensive information about how to use the amenities in the house in the manual/property guide on VRBO. There is also a large full color "Explore" book in the property detailing restaurants and things to do from Charlevoix to Northport. The owners have spent much time and money on this property. Most recently the crawl space was encapsulated, downstairs flooring replaced, and the exterior of the home painted. We will certainly pass along your comments to them. The majority of the guests at Contemporary Hideaway do appreciate the improvements and the wooded setting. We hope all of our guests return; however we believe another property may be more suitable for you in the future. Thanks for being our guest.