MOUNTAIN RETREAT ~ Spazioso ed appartato ~ su 64 acri!

Thank you for your kindness, we try very hard to make our guest fill at home

Thank you for coming were are happy you enjoyed your stay.

We enjoyed hosting your group! Hope you'll come back for another visit!

So glad your group had a great time and found the Cabin spacious enough for your entire group! We hope you will choose us again next year! 😊

So glad your group enjoyed their stay at the Cabin! Hope to see you another time!

We were happy to host you and your family and thank you for taking such good care of our home. Come back soon.

Thank you, for coming and relaxing at my little cabin. Please come back

Thank you so much for your thoughtful review! We're so glad to hear you enjoyed the cozy atmosphere, spacious layout, and amenities, and that the location worked well for your adventures around Mammoth and Crater Lake. We appreciate your feedback regarding the kitchen and toy room. We do wish you had reached out during your stay so we could have addressed them right away. We've since followed up with our cleaning team to ensure those areas receive extra attention, as we have very hight standards for cleanliness as our previous reviews demonstrate. Thanks again for staying with us—we’d love to welcome you back anytime!

So glad you had a great stay! Hope you made some great memories during your trip and will visit us again!

Thank you Austin for coming to my home with your friends and family. You were easy to talk to and cooperate with any thing that needed to be done. You’re welcome back anytime.

We’re so glad you found our home clean, comfortable and large enough for your group! However, we are puzzled about your negative comments regarding our location and décor? Most guests book the Cabin to get away from the hustle and bustle of the city, as our previous positive reviews demonstrate. We disclose on the listing our driving time to Klamath Falls (only 12 minutes away with numerous restaurant and shopping options) and distance to popular attractions like Crater Lake? Guests also receive the address of the property as soon as they book (you booked over seven months prior to your stay). A simple Google Map search would have clearly shown our location in relation to Klamath Falls and other attractions. We are also puzzled by your negative comments about the cabin décor? We provide over 45 photos on the listing which accurately depict all our décor? Perhaps spending a few minutes reviewing the location, photos and décor of the property before booking (or in the 7 months after booking), would have enabled you to realize the property didn’t meet all your expectations. You also could have cancelled the reservation for a full refund and without penalty within 60 days of arrival.

You were excellent guest and I’d love to have you back again, Caring for my home as if it were your. Thank you,

We are very committed to providing a positive experience for all our guests during their stay. We appreciate all your feedback and we’re sorry your stay did not meet all your expectations. Please note: Unfortunately, you never contacted me regarding the clogged toilets during your stay? We could have easily resolved that issue if you had just notified us. We found out about the (3) clogged toilets from our cleaning staff after you had checked out. This resulted in having to pay an additional fee to cleaners and having a repair person unclog one of the toilets. The small fee was to cover these additional costs. Had we been contacted before you checked out, there would most likely not have been the need to cover the additional costs. We provided a Welcome Guide when you booked, you received check in and check out instructions, and signs are throughout the home explaining House Rules. This includes clear information on what to do with the trash. This is a large property (63 acres), therefore community trash pickup is at the end of a long driveway. Most guests simply put the trash bags in their vehicle and drop off at the end of the driveway. We certainly would never expect a guest to walk down the driveway with trash bags. Unfortunately, you never contacted me with questions about the House rules, or trash? Always reach out to your host if you have a question, need clarification, or experience any issues during your stay so they can immediately address it.

Thank you so much for your thoughtful review! We’re delighted to hear you and your friends enjoyed the cabin — especially the waffle bar — and found the home clean, comfortable, and well-equipped. We appreciate your feedback about our pet policy. While we’re happy to welcome pets, we do ask that they stay on the main level to help maintain the condition of the carpeted areas upstairs and to accommodate future guests who may have allergies. It’s also worth noting that most vacation rentals listed as “pet friendly” still have certain limits — such as not allowing pets on furniture or beds — for similar cleanliness and allergy considerations. We understand this may be inconvenient for some pet owners and truly appreciate your understanding. Regarding the propane grill, we have never charged to use the BBQ or propane, but in the past, we did have a small fee if the grill was left uncleaned or the tank was left on. That policy has since been removed. We would have been happy to clarify any confusion about that if you had contacted us during your stay. We truly value your feedback and are so glad to hear you enjoyed your stay overall.

We're so glad you enjoyed your stay! We did have an unusal cold snap during your visit! We are also at an elevation of 4,300' and are generally cooler than the valley. So glad we were able to explain how to use the thermostat and get everything warmed up quickly.