Creekside Bliss rilassante rifugio creekside

Lex, Thank you so much for visiting Creekside Bliss Cabin. It was a pleasure meeting you and your husband and having you as our guest. First I would like to point out that the description and amenities list does not include a dishwasher. Creekside Bliss is a hand hewn cabin and is listed as having the basic kitchen equipment. Had you asked for a dishwasher, you could have I could have found you a cabin with one. I am available 24/7 for my guests. This cabin has no bells and whistles and the pictures are accurate. We understand not all guests have the same needs, wants and opinions. With that being said, no guest has ever complained about the steps leading to the second floor. I will point out there is also a bedroom on the first floor that was not utilized during your stay. Unfortunately when I arrived at the cabin ( 2:30 pm) to inspect and touch up anything housekeeping missed, you and your husband were already there and had been in the cabin. We ask guests not to arrive before check in time so that we can have time to properly clean and have the cabin ready for you. As you can recall I explained the cabin was not ready you and you said not to worry about it. Had you followed proper procedures and not arrived early I would have had ample time to have your cabin properly cleaned. I take all my guests comments, suggestions and complaints personally and to heart. I have always had happy guests as the pervious reviews will reflect that. I am sorry that you had an unpleasant experience and would like the opportunity to accommodate you again in the future. Thanks again and many blessings to your and your family. Anita