When we arrived the air conditioning was not working. We kind of got the run around with text messages trying to troubleshoot. Ruined the first day. It took 2 days to have an HVAC guy come look at it, just to tell us it didn't work, and needed some parts ordered that could take weeks. Because of that, we needed to have all the doors and windows open for airflow the entire time. It was somewhat miserable during the day and night.Also, we had an ocean front room and they were doing construction on the seawall that was noisy and not pretty to look at. But, we couldn't close off the sliding doors due to no air moving. Definitely not what I imagined for my anniversary trip. One more thing. They closed down the pool on our side for maintenance for about 5 days during our stay. So, the entire resort shared the other small pool area. Frustrating to not be able to find a seat. I have stayed at Papakea several times before and loved it. This most recent visit was by far the worst. In my opinion, we should have been moved to a different room, or been given a full refund. I paid way too much money for an ocean front room that was a terrible experience. We may not come back there. With that said, the resort itself is still very nice, with beautiful landscaping, and the people at the front desk were very friendly.